Product Manager

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? Dodo is one of Australia's most recognisable telco and energy brands, known for its cheeky personality and challenger spirit in a highly competitive market.

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking.

At Dodo, we believe mobile, internet and energy services should be simple, affordable, and accessible. As part of the Vocus Group, we combine the agility of a challenger with the backing of a major infrastructure player.

The Opportunity

We're on a mission to deliver better value and better experiences—and we're looking for a sharp, commercially-minded, and customer focussed Product Manager to help lead the charge.

We are seeking a Product Manager (Broadband Dodo & IPrimus) on a 12-month max-term contract to take ownership of across our Dodo & IPrimus Broadband portfolios, driving end-to-end product lifecycle management, profitability, and service growth.

What You'll Be Doing

In this high impact role as the Product Manager you will drive growth, profitability, and customer satisfaction of the Dodo and iPrimus Broadband Portfolios where you'll:

• Develop a deep, data-driven understanding of customer segments, behavioural trends, and buyer sentiment to shape compelling offers and initiatives
• Identify gaps in current product offerings and design optimised plans that deliver customer value and meet revenue objectives
• Build and present business cases to support new product development and enhancements
• Collaborate with fellow product managers to ensure cohesive pricing strategies and a unified product portfolio across Vocus Consumer
• Partner with Marketing, Sales, and Service teams to ensure product propositions are executed with precision and efficiency
• Work closely with technical delivery teams to enhance customer and staff-facing systems, driving improved profitability and experience outcomes
• Manage the full product lifecycle, including pricing updates, product retirements, and customer migrations
• Act as the product interface for Finance, Planning, and Commercial teams, contribute to forecasting and budgeting processes
• Deliver on revenue, profitability, and net service growth targets for your product portfolio
• Build strong relationships across all business functions—marketing, sales, technical delivery, customer operations, commercial, legal—and with external vendors to ensure seamless product delivery
• Occasional international travel (e.g., to the Philippines) may be beneficial but is not a formal requirement of the role

What you'll bring to this role

• 5+ years' experience in telecommunications product development and marketing
• Proven track record in end-to-end product design, business case development, and lifecycle management
• Strong understanding of customer loyalty, retention, and value creation—bundling experience highly desirable
• Experience leading project initiaitives to drive business outcomes
• Strong financial acumen and data analysis orientation, with the ability to build and analyse business cases, budgets, and forecasts
• Skilled in stakeholder management, negotiation, and cross-functional collaboration
• Ability to make strategic trade-offs and deliver practical solutions in complex environments
• Excellent communication and presentation skills, especially with senior stakeholders
• Experience managing external partners and agencies to align on shared goals
• Degree in marketing, business, or a related field preferred.

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Flexible hours and a hybrid working environment.
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more.
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people's lives.

With us, you'll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you'd do a great job, but are worried you don't tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they're not 100% qualified for, but just as likely to succeed at them

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.