Duty Manager/FOH Supervisor

2 weeks ago

Melbourne, Victoria, Australia The Rifle Club Full time $60,000 - $90,000 per year

The Space

The exotic greenery throughout Bang Bang's indoor space flows to a relaxed outdoor courtyard looking over the local park. The redbrick building is bigger than it appears, 300 covers make for a busy, dynamic dining environment. The venue lends itself to indoor/outdoor areas spread across our 6 various sections of offering for dining and or drinks.

In winter we are cosy and inviting, in summer we open the doors and work in the sunshine. Our days involve engaging with the surrounding community as Bang Bang is a laid-back social hotspot with a bustling inner-city vibe.

Currently our menu is influenced by Thai, Vietnamese, and other Southeast Asian cuisines with a French influence, We are a food led business with a fun and approachable offer.

The Venue & The People

We are easily accessible by train or tram, located only a one-minute walk from Elsternwick Station. Free street parking is also available. When you get here you will be met by a small but welcoming team. A group of people who are hardworking, generous with their time, knowledge, and interested to hear what you want and how to help you get there.

Our employees are like-minded, authentic, interesting people from different backgrounds. We strongly believe that it is this that contributes to our strong positive culture and customer experience.

The Position/s

  1. Duty Manager - Full Time

  2. Staff supervision, rostering, functions, quality and service, Stock control and ordering training, Culture and Performance, financial management, Management and Compliance for front of House operations.

2. Supervisor - Part time/full time

  • Staff supervision, functions, quality and service, Stock control, training, Culture and Performance, financial management, Management and Compliance for front of House operations.

Who you are

  • Youve had over 2 years in this similar positions
  • Strong management and understanding of food, wine and beverages
  • Understanding of systems and platforms to work/report and forecast, knowledge of Lightspeed is an advantage
  • Energic, positive and quick thinking especially under pressure during busy shifts
  • Strong in customer service and interactions with guests
  • Available to work nights and weekends
  • Team player
  • Experience in training and up selling
  • Experience in Bar, Floor and functions
  • Experience is key

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