Duty Manager

2 weeks ago

Melbourne, Victoria, Australia HQ Group Full time $60,000 - $80,000 per year

About us

HQ Group is a Melbourne based hospitality collective encompassing AFLOAT, Arbory Bar & Eatery & HER in Melbourne's CBD. Identifying potential where others do not, HQ Group harnesses contemporary design and culture to reimagine spaces and deliver hospitality projects of influence.

Our Purpose

As a team, our goal is to offer an exceptional experience to every guest who enters and to drive the positive culture, reputation and profitability of HQ Group.

About the role

Currently seeking a Duty Manager to join the team at HER Melbourne. You will have demonstrated experience in hospitality operations and thrive in a busy multifaceted environment.

  • Be the Go-to Manager across four floors HER BAR, MUSIC ROOM, BKK and HER ROOFTOP
  • Oversee service, ambiance, RSA, liaise with Chefs and Supervisors
  • Ensure our customer experience is fulfilled
  • Work closely with Security to ensure venue is maintaining WHS standards
  • Be a support to all F&B Supervisors on shift
  • Assist with training, mentoring and guiding F&B teams
  • You will be required to ensure the venue is opened and closed smoothly

What we are looking for

  • A passion for creating a fun and engaging environment for both our customers and team
  • Proven operational experience: shift management, trouble shooting, directing and delegating
  • Excellent communication and organisation skills; give feedback, mentor, and nurture our staff
  • Sound understanding of workplace health and safety standards
  • Flexibility to work a rotating roster including late nights, weekends and public holidays

What can we offer you

  • Professional and fun working environment
  • A supportive and respectful management team, that leads by example
  • External leadership training and ongoing professional development opportunities
  • Be part of food, wine and cocktail events/activations
  • Excellent remuneration and generous staff discount across our venues
  • Multiple transport options with trains and trams on our doorstep
  • Reward and recognition opportunities

If you are looking for a career that will reward you both personally and professionally, then apply now.

HQ Group provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type, without regard to race, colour, religion, age, sex, national origin, disability, status, genetics, equal orientation, gender identity or expression.

While we take the time to review all applications, only those suitable will be contacted for an interview.

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