Automotive Service Advisor

3 days ago

West Pennant Hills, New South Wales, Australia CKD Automotive Full time $60,000 - $80,000 per year

About the role

CKD Automotive is seeking a motivated Automotive Service Advisor to join our team in Pennant Hills, NSW. This full-time role plays a vital part in ensuring the smooth operation of our busy automotive workshops, providing exceptional customer service and coordination of vehicle repairs.

What you'll be doing

  • Liaise with customers to understand their vehicle service and repair needs
  • Diagnose and prioritise repair requirements, providing cost estimates and repair recommendations
  • Communicate with customers throughout the repair process, providing updates on progress and timelines
  • Process customer payments and schedule future appointments
  • Maintain accurate records of all vehicle services and repairs
  • Ensure a high level of customer satisfaction is achieved

What we're looking for

  • Previous experience as an Automotive Service Advisor or similar customer-facing role in the automotive industry
  • Strong communication and interpersonal skills to effectively liaise with customers and workshop staff
  • Proficient in using automotive management systems and administrative software (ERA POWER)
  • A keen eye for detail and the ability to work in a fast-paced environment
  • A passion for providing outstanding customer service

What we offer

At CKD Automotive, we are committed to providing a supportive and collaborative work environment. You'll enjoy a competitive salary, opportunities for career development, and a range of employee benefits. Join our team and be a part of a dynamic and successful automotive business.

If you are an enthusiastic Automotive Service Advisor ready to take the next step in your career, apply now by contacting Brendan Defina on

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