Workshop Controller/Supervisor

3 days ago

Newcastle Maitland Hunter, Australia Tony White Group Newcastle & Hunter Division Full time $104,000 - $130,878 per year

About the Role

Are you an experienced automotive professional ready for your next career milestone? The Newcastle BMW team is on the lookout for a Workshop Controller/Supervisor to be pivotal in our 'fix it right first time' ethos. Your role is essential in enhancing customer satisfaction and workshop efficiency.

Key Responsibilities

  • Provide support and workflow management to a team of Technicians
  • Collaborate with customers alongside the Service Manager or Advisor
  • Communicate technical information to Service Advisors and customers
  • Conduct toolbox talks with the Workshop Team
  • Monitor Technician training requirements
  • Oversee and coordinate team activities to ensure quality work in an efficient and safe manner
  • Maintain brand training as required

Essential Criteria

  • Strong team management skills, ensuring quality work under pressure
  • Commercial acumen with a knack for achieving targets and KPIs
  • Facility and equipment maintenance, compliance, safety, risk management, security, and environmental responsibility
  • Excellent people leadership and communication skills
  • Implement continuous improvement systems and processes
  • Flexibility to work reasonable overtime as required
  • Current Fair Trading Tradesperson Licence
  • Current unrestricted NSW Drivers Licence

Other Desirable Qualities

  • Current BMW brand training and experience
  • Positive attitude, enthusiasm, and a passion for continuous development
  • Solid communication and interpersonal skills
  • Confidence, reliability, honesty, and flexibility

What We Offer

Join our 'can-do' culture and high-energy environment that rewards high achievers with an attractive remuneration package, including commissions and a generous base salary. Be part of one of the fastest-growing, exciting, and dynamic motor dealership groups in Australia.

About Us

Newcastle BMW is a dealership of The Tony White Group (TWG), one of Australia's leading automotive retail groups. With 50+ locations in Queensland, New South Wales, Victoria and Tasmania, TWG collectively employs over 2,500 industry professionals. While the portfolio is already extensive, TWG is set for further growth. In Newcastle & Hunter, TWG is located in Hamilton, Cardiff, Rutherford and Raymond Terrace with 11 vehicle makes in 17 dealerships supported by 400+ staff.

How to Apply

Submit your resume and a cover letter showcasing your suitability for the role.

Sorry, only shortlisted candidates will be contacted.

Accelerate your career with TWG - Apply Now

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