Workshop Controller/Supervisor
3 days ago
About the Role
Are you an experienced automotive professional ready for your next career milestone? The Newcastle BMW team is on the lookout for a Workshop Controller/Supervisor to be pivotal in our 'fix it right first time' ethos. Your role is essential in enhancing customer satisfaction and workshop efficiency.
Key Responsibilities
- Provide support and workflow management to a team of Technicians
- Collaborate with customers alongside the Service Manager or Advisor
- Communicate technical information to Service Advisors and customers
- Conduct toolbox talks with the Workshop Team
- Monitor Technician training requirements
- Oversee and coordinate team activities to ensure quality work in an efficient and safe manner
- Maintain brand training as required
Essential Criteria
- Strong team management skills, ensuring quality work under pressure
- Commercial acumen with a knack for achieving targets and KPIs
- Facility and equipment maintenance, compliance, safety, risk management, security, and environmental responsibility
- Excellent people leadership and communication skills
- Implement continuous improvement systems and processes
- Flexibility to work reasonable overtime as required
- Current Fair Trading Tradesperson Licence
- Current unrestricted NSW Drivers Licence
Other Desirable Qualities
- Current BMW brand training and experience
- Positive attitude, enthusiasm, and a passion for continuous development
- Solid communication and interpersonal skills
- Confidence, reliability, honesty, and flexibility
What We Offer
Join our 'can-do' culture and high-energy environment that rewards high achievers with an attractive remuneration package, including commissions and a generous base salary. Be part of one of the fastest-growing, exciting, and dynamic motor dealership groups in Australia.
About Us
Newcastle BMW is a dealership of The Tony White Group (TWG), one of Australia's leading automotive retail groups. With 50+ locations in Queensland, New South Wales, Victoria and Tasmania, TWG collectively employs over 2,500 industry professionals. While the portfolio is already extensive, TWG is set for further growth. In Newcastle & Hunter, TWG is located in Hamilton, Cardiff, Rutherford and Raymond Terrace with 11 vehicle makes in 17 dealerships supported by 400+ staff.
How to Apply
Submit your resume and a cover letter showcasing your suitability for the role.
Sorry, only shortlisted candidates will be contacted.
Accelerate your career with TWG - Apply Now
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