Security Officer

5 days ago

Gold Coast, Queensland, Australia Certis Security Australia Full time $70,000 - $120,000 per year

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Are you a people-focused Security Officer with a passion for safety and customer service?

Certis is currently seeking professional and motivated individuals to join our team as Perm Part Time Security Officer on the Gold Coast. In this public-facing role, you'll be part of a large, supportive team helping to ensure the security and smooth operation of the local transport network.

Key Responsibilities

  • Be a visible and approachable safety presence across rail environments
  • Deliver outstanding customer service and assistance to the public
  • Provide wayfinding and clear directional support
  • De-escalate and manage conflict using a calm, problem-solving approach
  • Support crowd control, access screening, and escorting duties
  • Promote teamwork, professionalism, and service excellence in everything you do
  • Maintain a high level of personal grooming and presentation

Qualification

  • Current QLD Security Licence (Unarmed & Crowd Control)
  • Valid Driver Licence
  • First Aid Certificate with CPR
  • Ability to obtain a Rail Category 3 Medical Clearance (Included Drug and Alcohol testing)
  • 24/7 availability for rotating shifts (primarily weekends)
  • Strong verbal and written communication skills
  • A team-first attitude and a proactive mindset

Benefits & Culture

What We Offer:

  • Friendly and inclusive environment
  • Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects
  • A discount program where employees, and their family members, can save at over 400 retailers Australia wide
  • A well-being program that provides advice about mental, physical, and financial well-being
  • An Employee Assistance Program (EAP) that is available to employees and their families
  • Cultural diversity is valued and supported

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.

Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW

• ACT

• QLD 41315

• WA SA48240

• NT 345

• SA ISL

• TAS 3020

Certis Security Australia Pty Ltd

• NSW

• ACT

• QLD

• WA SA 72311

• SA ISL

• VIC Z S

• VIC Z S

• NT 1093

• TAS

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