Retail Security Officers

2 days ago

Gold Coast, Queensland, Australia TRIDENT SERVICES AUSTRALIA Full time $45,000 - $60,000 per year
  • Flexible shifts across a rotating 24/7 roster
  • Award pay rates + penalty rates
  • Full training and professional uniform provided

Casual Retail Security Officers – Gold Coast & Tweed Heads

Looking for a dynamic role where every shift brings something new?

We're hiring casual Security Officers across several key Gold Coast locations — Robina Town Centre, Australia Fair, Smith Collective, and Tweed City (just across the NSW border). These roles offer flexibility, variety, and the chance to grow into permanent opportunities.

What You'll Be Doing

  • Delivering exceptional customer service and front-line support
  • Proactively identifying and managing risks
  • Responding to medical and security incidents
  • Accurately reporting and documenting events
  • Supporting emergency services and following protocols
  • Using conflict resolution and de-escalation techniques

What You'll Need

  • Current QLD Security Licence with Crowd Control function
  • For Tweed City, a NSW Security Licence or mutual recognition across QLD/NSW is required
  • Valid First Aid & CPR certificates
  • Strong communication and interpersonal skills
  • A customer-first mindset and professional presentation
  • Flexibility to work across a rotating 24/7 roster
  • Experience in regulated environments (desirable)

What We Offer

  • Full professional uniform provided
  • On-site training and ongoing development
  • Supportive, inclusive team culture
  • Opportunities for long-term, stable employment

Trident Services Australia is a national leader in integrated service delivery, specializing in cleaning and security across retail centers and airports. We're proud to deliver high-quality, client-focused services in vibrant shopping destinations across Australia.

Trident is an equal opportunity employer and welcomes applicants from all backgrounds, including First Nations peoples, people with disabilities, the LGBTIQ+ community, and culturally diverse groups

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