IT Support Officer

4 days ago

Cockburn Central, Western Australia Fremantle Dockers Full time $60,000 - $80,000 per year
  • Join a values driven elite sports Club
  • Opportunities to grow your IT career
  • Provide level 1 IT support

About the Role

We're looking for a full-time IT Support Officer to join our team and help keep our technology running smoothly. You'll be the first point of contact for IT support, working closely with staff across the organisation to resolve issues, maintain systems, and support day-to-day operations. You'll also contribute to IT projects and help manage our hardware and software assets.

Typical tasks include:

  • Responding to IT support requests and troubleshooting technical issues
  • Installing and maintaining hardware, software, and systems
  • Supporting IT operations on match days and during key events
  • Managing IT assets such as laptops, mobiles, and accessories
  • Following IT processes and contributing to system improvements

This is a great opportunity for someone who enjoys solving problems, working with people, and being part of a collaborative team. Some weekend work and travel will be required during the AFL and AFLW season.

What your will bring

  • We are seeking a candidate who brings:
  • Tertiary qualification in Information Technology
  • Experience in an IT support or help desk role
  • Confidence working with Windows, MacOS, and Microsoft 365 tools
  • Clear communication and a helpful, customer-focused approach
  • Ability to manage time, stay calm under pressure, problem solve and follow processes
  • Current or willingness to obtain a National Police Clearance and Working with Children Check

What we offer

Joining Fremantle Football Club means more than just a job; it means being part of a Club that values its people and strives for excellence. Some of the perks you'll enjoy as part of the Club include:

  • Competitive base salary
  • Free car parking
  • Season passes for AFL and AFLW
  • All of Club bonus scheme
  • 6 months paid parental leave after 12 months of service
  • Service recognition awards
  • Partner discounts, and more

Who we are

The Fremantle Football Club, known as the "Freo Dockers," competes in both the men's and women's Australian Football League (AFL). Recently honoured as WA Business Awards Employer of the Year 2024, we are proud to be a values-driven organisation who are committed to enriching our community and making the Freo family proud. Upholding our core values, which we call Anchors, we aim to create a sense of belonging and pride among our members and fans as we work towards a successful future.

What's next

Applications will be open for 1-month from the date of this advertisement, with the shortlisting process commencing within two weeks. To apply, please submit your application online. We will contact candidates of initial interest for further discussions, ensuring confidentiality and providing timely feedback. If you have any support or access requirements, we encourage you to advise us at time of application.

Our Commitment

At the Fremantle Football Club, we celebrate diversity and foster an inclusive workplace where everyone has an equal opportunity to succeed. We welcome and encourage applicants from all backgrounds, regardless of abilities, sexual orientation, ethnicity, faith or gender.

Unsolicited applications from recruitment agencies will not be accepted.

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