Lead Business Analyst – Aged Care Reform, Digital Strategy

2 days ago

Brisbane, Queensland, Australia Pinaka Full time $80,000 - $120,000 per year

Lead Business Analyst

Australian citizenship required. No PR or Work Visa holders. Must be able to obtain Baseline security clearance.

Federal Government experience is mandatory. Experience in the Care sector in general or Aged Care in particular is highly regarded.

Location of Work: ACT, NSW, QLD, VIC

What to Submit

  1. A tailored resume in docx format
  2. A one page (5000 character) summary response to the selection criteria below.

RFQ Details

  • RFQ ID
    : LH-04787
  • Agency
    : Department of Health, Disability and Ageing
  • Closing Date
    : Friday, 31 October :59pm (Canberra time)
  • Estimated Start Date
    : Monday, 17 November 2025
  • Initial Contract Duration
    : 7 months
  • Extension Term
    : 12 months
  • Number of Extensions
    : 1
  • Experience Level
    : Lead EL1 equivalent
  • Security Clearance
    : Must be able to obtain Baseline
  • Location of Work
    : ACT, NSW, QLD, VIC
  • Working Arrangements
    : Hybrid staff may work remotely but must be able to attend one of the Departments capital city offices as per the work-from-home agreement.
  • Maximum Hours
    : 40 hours per week

Job Details

The Department of Health, Disability and Ageing (HD&A) is seeking a 
Lead Business Analyst
 to join the 
Digital Strategy and Assurance Branch (DSAB)
 to expedite the design and delivery of upcoming aged care reforms.

The successful candidate will lead and manage a team of business analysts, driving the delivery of work packages to improve targeted business capabilities and digital products that support aged care system reforms.

Key Duties and Responsibilities

  • Work collaboratively with Architects, Product Managers, and business owners to define iterative work packages improving business capabilities and digital services.
  • Lead a team of Business Analysts to deliver analysis artefacts to agreed scope, standards, and timeframes.
  • Play a leadership role in multidisciplinary design teams ensuring delivery of artefacts that meet agreed standards.
  • Support all stages of the Release Management Delivery Lifecycle framework from planning through deployment.
  • Establish and maintain strong stakeholder networks across business analysts, architects, product managers, and SES-level business owners.
  • Ensure alignment with 
    human-centred design
     and 
    service design principles
    , embedding user needs in all stages of design and delivery.
  • Develop and provide in-depth knowledge of aged care systems such as:
  • Aged Care Gateway
  • Government Provider Management System (GPMS)

Selection Criteria

Max 5000 characters total in one-page pitch (individual responses not required)

Essential Criteria

  1. Responses to this RFQ will be evaluated against the following criteria:

  2. Demonstrated understanding of the services required.

  3. Demonstrated capability and capacity to deliver the services.
  4. The extent to which the proposed fees represent value for money for the Australian Government.

Desirable Criteria

  1. Product Owner experience is desirable.

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