Clinical Support Officer

Employment Type: Permanent Full Time

Position Classification: Clinical Support Officer Level 3

Location: Nepean Hospital

Remuneration: $68, $70,468.72 per annum

Hours Per Week: 38

Requisition ID: REQ608288

Applications Close: 28/10/2025

With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.

We are seeking a motivated and detail orientated Clinical Support Officer (CSO) to join the Intensive Care Unit, where you will play a vital role in supporting nursing and clinical staff in the delivery of patient care. This position is designed to enhance the efficiency of clinical operations by providing timely and accurate administrative support across designated wards or units.

Working closely with ward clerks and communication officers, the CSO will compliment existing systems and processes, ensuring smooth coordination within the health facility. You will assist the healthcare team with transactional and administrative tasks, while exercising initiative and independent judgment within established procedures. Although broad supervision will be provided, you will be expected to take proactive steps to support the functioning of the unit, with key decisions remaining under the responsibility of the NM/NUM.

This is an excellent opportunity to contribute to high quality patient care in a dynamic and supportive environment. If you're ready to make a difference and grow your career in healthcare administration, we encourage you to apply and become part of a team that values collaboration, compassion and excellence.

Benefits available to eligible NBMLHD employees

• Accrued Day Off (ADO)
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

• Holds or willing to undertake a Certificate III in Health Administration or equivalent.
• Effective verbal, written and interpersonal skills including the ability to draft correspondence, reports, presentations and deal confidently and courteously with people at all levels.
• Demonstrated experience in Microsoft Office Suite (Word, Excel Outlook and MS Teams), Healthroster, Staff link, iProcurement, Content Manager and My Health Learning.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.
• Able to demonstrate problem solving and prioritising skills.
• Strong organisational skills and ability to meet deadlines.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Sarah Morris on