Client Service Coordinator

19 hours ago

Adelaide South Australia Australia estara Full time $60,000 - $80,000 per year

Be a part of positive change with estara and join us in creating equal opportunities for inclusion and participation across South Australia. We support those living with all disabilities, enabling their independence and empowering their choice and control. Our in-home and community support model encompasses activities from personal and complex care to daily living, community access, and beyond.

We exist, because you matter.

Your role

As estara's Client Service Coordinator, you will work closely with our dedicated In-home and Community Support team, focussing on our impact across Adelaide.

Day to day, you will ensure clients consistently receive the level of support outlined in their service agreements by coordinating and managing their services in line with agreed outcomes and relevant legislative requirements. This includes overseeing the delivery of supports, maintaining compliance with service agreements, and addressing any gaps in service provision. Additionally, provide ongoing direction, guidance, and support to Support Workers, fostering the development of effective and well-trained teams equipped to meet client needs professionally and appropriately.

This is a truly multi-faceted role that will allow you to innovate and excel in your career.

Your benefits

As an employee of estara, you have access to sector-leading benefits that support your lifestyle and wellbeing, including:

  • Salary packaging and novated car leasing with Community Business Bureau
  • Paid parental leave for permanent employees
  • Wellbeing leave
  • Compressed hours and flexible working options
  • Employee assistance program with Access Programs
  • Discounted health insurance with Bupa
  • Discounted home and car loan offers with Police Credit Union
  • Employer-subsidised Will preparation with Tindall Gask Bentley Lawyers

This role also incorporates other allowances to compensate your time and commitment.

Your capabilities

To excel in this role, you will be aided by possessing the following knowledge, skills, and experience. estara understands that you may bring a unique skillset and contribution to this role, and so if you do not meet these traits in full, we eagerly welcome your enquiry and application.

Essential

  • Current working knowledge of the disability industry
  • Highly developed interpersonal skills, with a proven ability to communicate with a diverse range of people and maintain a high level of customer service
  • Ability to empower and develop Support Workers

Desirable

  • Tertiary qualifications in disability, community services, nursing, other relevant discipline or equivalent industry experience
  • Knowledge of NDIS quality and safeguarding requirements

Special conditions

  • Current South Australian full drivers' licence is essential
  • DHS Working with Children Check and NDIS Worker Screening Check and any relevant Screenings as stipulated by DHS/NDIS with at least 6 months' validity
  • Intrastate travel and work outside of normal business hours as required

Apply or enquire now

To learn more about this role, please feel welcome to make a confidential enquiry to estara's Operations Manager – Adelaide, Skye McMahon, on or

Submit your application by 5 November 2025 to be considered for this exciting opportunity. Shortlisting may commence prior to the closing date, so apply now to secure your spot.

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