Client Service Administrator

Join a friendly, people-focused company that offers great benefits and the chance to collaborate in a supportive environment while fostering autonomy.

About us

From our humble beginnings in Northam in the early 1950s, Byfields has grown to six offices across WA, delivering leading Business Advisory and Taxation services to our clients. Here, continuous learning and client satisfaction are our priorities, along with creating a collaborative, supportive culture.

At Byfields, we work together to grow in a safe, valued, and rewarding environment — guided by our core values of honesty, integrity, respect, and accountability. Join a team where your contributions matter and your input has real impact.

About the opportunity

Join us as a Client Service Administrator (CSA) on a fixed-term 12-month maternity cover contract (with potential to extend). Based at our Belmont Office, WA, you will put your communication and people skills to work in a role where you will be central to client and team success.

You see yourself in a role where you can deliver a high standard of client satisfaction while continuously striving for efficiency. This position is ideal for a proactive and process-driven individual who enjoys working as part of a team to achieve the ultimate client experience.

In this position, you can expect to:

• Build and maintain positive rapport with clients and staff.
• Coordinate tasks efficiently to manage daily operations.
• Maintain financial records, streamline workflows and ensure accurate data entry.
• Liaise with stakeholders, prepare client documentation, and respond to client queries.
• Keep the office running smoothly by supporting the wider team and backing up reception where necessary.
• Apply your systems know-how by getting up to speed with our software.
• Demonstrate flexibility and a team-first attitude.

About you

Are you a proactive, customer-focused professional with a 'can-do' attitude?

We're looking for someone who takes pride in delivering exceptional service, builds strong relationships with clients and colleagues, and brings a proactive, solutions-focused mindset. Your attention to detail, strong administrative skills, and clear communication make you a valued team member who continuously looks for ways to improve and add value.

• The ideal candidate will have:
• Efficient task coordination, high attention to detail and time management skills.
• Strong team player qualities and the ability to foster positive relationships.
• Confidence in learning and using various software systems.
• Proven abilities in problem solving.
• Proficiency in the MS Office suite.
• Previous experience in a financial, legal, accounting or professional services industry will be highly regarded.

Make an immediate impact in a fast-paced financial environment. Byfields is ready for you to join the team

What's on offer

Byfields offers a supportive and flexible work culture where your contributions are valued.

By joining the team, you'll enjoy:

• 5 weeks annual leave
• Flexible working arrangements
• Support for learning and development
• Small, friendly, and comfortable office culture
• A supportive work environment that values your contribution.
• Small firm mentality with big firm opportunities and a supportive team culture
• Easily accessible location with free parking in Belmont
• Regular office and team functions
• Employee assistance program
• Corporate uniform allowance
• Discounted health benefits

Our people make Byfields a great place to work, join us by applying today. Screening will commence immediately.

For the right candidate we may consider some flexibility in working hours.

Become part of a team that celebrates your contributions and develops culture that values diversity, flexibility, and high-quality client and staff relations.

How to apply

If what you have read excites you, apply now

Whether you're seeking a meaningful 12-month opportunity or you are looking to gain experience in the financial services industry, we'd love to hear from you.

We encourage candidates to apply even if they don't meet all requirements but believe they have the potential to excel in this role.

For more information about who we are and what we do please visit our website or follow us on LinkedIn:

Byfields LinkedIn

Note: We are expecting a strong response for our advertisement, therefore we are not accepting agency referrals for this role.

Additionally: Applicants must hold full time legal working rights in Australia to be eligible for this position.