Concierge Manager

5 days ago

Brisbane, Queensland, Australia IHG Hotels & Resorts Full time $90,000 - $120,000 per year

About Us
IHG Hotels & R

esorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The
InterContinental Hayman Great Barrier Reef
will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

Your Day to Day
As
Concierge Manager
, you will be the architect of unforgettable guest experiences at InterContinental Hayman Island Resort. You will lead the Concierge function, acting as a passionate brand ambassador and orchestrating seamless guest journeys — from pre-arrival arrangements through to fond farewells and beyond.

With a particular focus on our VIP and high-profile guests, you'll coordinate every detail of their stay while empowering your team to deliver warm, personalised service that reflects the exceptional standards of the InterContinental brand. You'll also work closely with internal departments and external partners to ensure every guest interaction is elevated, meaningful, and memorable.

What We Need From You
Demonstrated expertise in a similar role within a luxury hotel, resort, or equivalent environment

Proven ability to lead, coach and inspire a diverse team

Strong communication and interpersonal skills

Fluent English is essential; additional languages highly regarded

Proficiency in hotel systems (Opera or similar), and Microsoft Office Suite

A passion for luxury hospitality and exceeding guest expectations

What We Offer
World-class Staff Facilities
including excellent
Subsidised Accommodation
with dedicated amenities such as a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields

An exciting and ever-changing
Staff Activities Calendar
featuring yoga, meditation, hikes, markets, and more

Extensive Career Development
with onsite trainers, multi-hire programs, and professional courses

Access to
IHG Australia's myBenefits Program
– paid birthday leave, wellbeing support, employee room rates, recognition celebrations & retail discounts across 400+ popular retailers

An opportunity to build your career in one of the world's most iconic resort destinations

Follow us on Facebook @ICHIRcareers and Instagram @ihg_australia_careers to see more of what life is like on Hayman Island.

We are proud to be IHG, and we know you will be too.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Inbound Customer Service

    3 days ago

    Brisbane, Queensland, Australia Ray White Concierge Full time $60,000 - $80,000 per year

    Join Ray White corporate as an Inbound Customer Service and Admin SpecialistTHE OPPORTUNITYWhat started in 1902 in frontier-town Queensland is now Australia's leading property group. We've grown from that single office in Crows Nest to over 1,000 offices across Australia and New Zealand, with more than 400 corporate team members who bring curiosity,...

  • Family Concierge Manager

    2 weeks ago

    South Brisbane, Queensland, Australia Children's Hospital Foundation Full time $90,000 - $120,000 per year

    *Internal Applications Only*The role The Family Concierge Manager provides strategic leadership and oversight of the Family Concierge service, ensuring a consistently high standard of welcome and support for admitted patients and their families across hospital wards. This role is accountable for developing and refining service delivery models that connect...

  • Concierge

    3 days ago

    Brisbane, Queensland, Australia Allianz Insurance Full time $60,000 - $80,000 per year

    CONCIERGE | PROPERTY DIVISION | BRISBANE, QLDAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the...

  • Porter / Concierge

    3 days ago

    Brisbane, Queensland, Australia Stamford Plaza Brisbane Full time $45,000 - $65,000 per year

    About UsPerfectly located on the banks of the river and a stone's throw to the Botanic Gardens, the Stamford Plaza is Brisbane's finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252 guest rooms featuring stunning river views. The Hotel houses eight magnificent...

  • NV1 Concierge Security Officer

    2 weeks ago

    Brisbane, Queensland, Australia Certis Full time $60,000 - $90,000 per year

    *Position PurposeAs a Concierge Security Officer, you will play acritical rolein ensuring thesecurity and smooth operationof a corporate environment. This position combines security expertise withexceptional customer service skillsto create an optimal experience for clients and stakeholders. You will be responsible for maintaining a secure environment while...

  • Family Concierge Coordinator

    3 days ago

    South Brisbane, Queensland, Australia Children's Hospital Foundation Full time $60,000 - $90,000 per year

    About UsChildren's Hospital Foundation funds cutting-edge equipment, vital research and on the ground support for kids with all illnesses, injuries and conditions, throughout Queensland and northern New South Wales. We identify and action gaps in funding and support right across the kids' health landscape – the places left lacking but no less deserving.Be...

  • Family Concierge Coordinator

    3 days ago

    South Brisbane, Queensland, Australia Children's Hospital Foundation Full time $60,000 - $80,000 per year

    About UsChildren's Hospital Foundation funds cutting-edge equipment, vital research and on the ground support for kids with all illnesses, injuries and conditions, throughout Queensland and northern New South Wales. We identify and action gaps in funding and support right across the kids' health landscape – the places left lacking but no less deserving. Be...

  • Health Services Concierge

    5 days ago

    Brisbane, Queensland, Australia Kambu Aboriginal and Torres Strait Islander Corporation for Health Full time $55,000 - $60,000 per year

    Aboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a proud...

  • Operations Assistant – in the Build-to-Rent Management Sector

    1 day ago

    Brisbane, Queensland, Australia Pellicano Living Full time $60,000 - $80,000 per year

    We're focused on attitude, personality, and a desire to be mentored to grow with our business. We can teach you about our product and processes, but it's your drive to succeed with us that will set you apart.This role will start with front office and customer service/concierge duties, while supporting the Group Manager and broader Operations Team with...

  • RN - Paediatric Palliative

    2 weeks ago

    Brisbane, Queensland, Australia MOR. Care Group Pty Ltd Full time $80,000 - $120,000 per year

    MOR. Healthcare is seeking experienced Paediatric Nurses – Palliative Care | Brisbane Hospice | Visa + Relocation Location: Brisbane, QueenslandHospice Setting: Specialist Paediatric Palliative Care Positions Available: 2 x Clinical Nurse Specialists / Nurse Consultants / Nurse Practitioners3 x Experienced Paediatric Registered NursesEmployment Type:...