Client Acquisition Specialist – Empower Plus Care

2 weeks ago

Footscray, Victoria, Australia Pearl Home Care Bendigo Full time $50,000 - $80,000 per year

Client Acquisition Specialist – Empower Plus Care

Location: Melbourne, VIC

Employment Type: Full-time

Empower Plus Care is a trusted provider of aged care and disability support services, operating across Victoria and other Australian states. We're seeking a motivated and compassionate Client Acquisition Specialist to help grow our client base and ensure individuals receive the quality care they deserve.

Key Responsibilities

  • Identify and engage potential clients through outreach, referrals, and digital platforms
  • Build strong relationships with clients and families, explaining services clearly and empathetically
  • Conduct initial needs assessments and coordinate onboarding documentation
  • Collaborate with internal teams to ensure smooth transitions and high client satisfaction
  • Maintain accurate records and contribute to service improvement initiatives

About You

  • Experience in client acquisition, sales, or community engagement (aged care or NDIS preferred)
  • Excellent communication and interpersonal skills
  • Ability to work independently and within a team environment
  • Knowledge of NDIS, Home Care Packages, or similar frameworks (desirable)
  • Passion for supporting vulnerable communities

What We Offer

  • Competitive base salary
  • Performance incentives, including success fees for each new client onboarded
  • Use of company car for work-related travel
  • Flexible working hours within a full-time role
  • Supportive team culture
  • Career development opportunities
  • Opportunity to make a meaningful impact across multiple regions

Apply Today

Send your resume and cover letter to

Empower Plus Care is an equal opportunity employer. We welcome applicants from all backgrounds and communities.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

  • Company car
  • Professional development assistance
  • Travel reimbursement

Ability to commute/relocate:

  • Footscray VIC 3011: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Sales: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Willingness to travel:

  • 75% (Required)

Work Location: In person

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