Deputy Director, NSW Poisons Information Centre

Employment Type: Permanent Full Time

Position Classification: Pharmacist Gde 4

Remuneration: full time equivalent base salary range (excludes super, leave loading and salary packaging)

Hours Per Week: 38

Requisition ID: REQ599528

Location: Westmead

Applications Close: Midnight on 29 August 2025

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

What you'll be doing

The NSW Poisons Information Centre (NSWPIC) provides poisons information to the public, and toxicology advice to health professionals on the management of poisoned and envenomed patients. Telephone advice available 24/7 on is provided by pharmacists and scientists with specific training. Clinical Toxicologists provide specialist expertise in the medical management of human poisoning and envenoming.

The Deputy Director will work collaboratively with the NSWPIC Directors to provide advanced organisational and clinical leadership to ensure high quality service delivery. The incumbent will contribute to the leadership team across all areas of management including clinical practice, quality and governance, strategic planning and service development, and financial and human resource management to proactively manage risk and operational efficiencies.

The Deputy Director's primary responsibility will be to embed and lead the implementation of a clinical governance framework in accordance with required quality and accreditation standards, including the identification of quality improvement opportunities arising from patient safety and quality reviews undertaken by NSWPIC. The position requires the application of clinical practice and evidence-based approaches to service planning, development, and provision.

The Deputy Director is responsible for establishing and maintaining effective stakeholder relationships, and will have a lead role in the ongoing development of the Australasian PIC standards to enhance collaborative and resourced clinical and operational practices. The position will work closely with the Directors and portfolio leads to promote best practice through enhancement of clinical quality and safety, communication and media, education and training, evidence-based practice and guidelines, information systems, public health and research in alignment with the strategic direction of the department.

The Deputy Director will be required to work after hours shifts and contribute to the 24/7 Specialist in Poisons Information (SPI) roster, providing clinical information to both health professionals (particularly doctors, nurses, paramedics) and the general public via the telephone regarding the assessment and treatment of poisoning cases, drug queries and bites and stings.

About You

• Has AHPRA registration with the Pharmacy Board with no restrictions
• Demonstrates excellent leadership and team management
• Committed to teaching and continuing education and professional development

How to Apply

Click 'Apply Online' and submit your application including:

• A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
• Answers to the selection criteria in the Position Description

Additional Benefits (for eligible employees)

• Salary packaging for tax savings
• Meal entertainment savings
• Accrued Day Off (ADO) for Full Time employees
• Access to the Employee Assistance Program (EAP)
• Fitness Passport
• Flexible Work Practice Opportunities (where applicable)

Need more information?

• Click here for the Position Description
• Find out more about applying for this position
• Learn more about The Sydney Children's Hospitals Network
• Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

Further Contacts and Support

For role related queries or questions contact Chamaine Lovett on

We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children's Hospitals Network. For Aboriginal candidates who would like to talk to SCHN's Aboriginal Workforce Consultant, please contact SCHN-EA-

For technical support please contact the customer services team on

Child Safe Standards

SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

• Applicants will be assessed against the essential criteria in Position Description. Please ensure that you review this document to understand the full requirements of the role.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
• All workers must meet NSW Health's vaccination and screening requirements before starting employment. See PD2024_15 for more detail.
• This position requires a Working with Children Check (WWCC) issued by the Office of the Children's Guardian. For more information on how to apply for the clearance, please visit the Office of the Children's Guardian Website
• Eligibility List - An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.

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