Assistant Property Manager

2 weeks ago

Melbourne, Victoria, Australia LJ Hooker Full time $60,000 - $90,000 per year

About us

LJ Hooker is considering for two diffrent positions. For our expanding business, we're seeking a talented  assistant property manager and an equally talented BDM. We offer a dynamic office environment with a fun team which provide exceptional customer service. Rental Department is an integral part of the LJ Hooker recipe for success. You will be skilled coordinator of property marketing and customer relationship building, with an understanding of the database, nurturing and growth.We offer an established brand, flexible work environment, realistic targets, cutting edge technology, extensive support in a fantastic team

Qualifications & experience

  • Passion for the Industry
  • An Agent Representative Certificate
  • Full time availability
  • Your own car and drivers license
  • Positive attitude, driven & extremely keen to learn.
  • Ability to meet strict deadlines and manage workflow
  • Great work ethic involving a mixture of accuracy, efficiency, initiative and enthusiasm

  • Customer service focus with a positive and can-do attitude

  • Assistant Property Manager - Tasks & responsibilities

  • Professional management of the portfolio

  • Assisting with lease renewals, option renewals and rent reviews
  • Assisting Following up rent arrears
  • Assisting with managing maintenance
  • Assisting Routine Inspections
  • Co-ordinating property repairs and maintenance
  • Correspondence between owners and tenants
  • Providing exceptional customer service

  • Administration work

  • BDM - Tasks & responsibilities

  • Business Development -  Explore for new prospects within the current database and through effective networking; for instance, find new lead and referral sources, attend events, generate new lead opportunities and private networking.

  • Establish and maintain a qualified pipeline of business.
  • Manage a steady flow of leads by effectively using the leads that the company provides in a diligent manner.
  • Client management - motivate and excite clients by showing them what they can achieve; they must have strong communication skills and natural emotional intelligence.
  • Cold calling / database calls
  • Observe the KPIs and targets you establish for each week and month.
  • Use the business CRM to keep a complete, up-to-date record of all activities and achievements.
  • Reporting and administration - strictly record all activities and provide weekly or as-needed reporting on the sales funnel.
  • Present professionally, use your personality but always look immaculate and provide outstanding client service.
  • Learn the research and be in a position to articulate our process and research to the market and clients.
  • Assist the team with ad-hoc projects to further assist the business.
  • Present yourself professionally, express yourself while maintaining impeccable appearance, and offer exceptional customer service.
  • Being able to explain our approach and research to the market and clients requires knowledge of the research.
  • Help the team with ad hoc tasks to help the company even more.

Benefits

  • A competitive salary with an attractive commission / bonus structure
  • Marketing, Administration & IT support
  • Opportunity and support for future career growth
  • Regular expert Rental and systems training
  • A supportive and positive workplace culture
  • Cloud based systems that allow you to work anywhere
  • Full On the Job Training

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