Client Services Associate

4 days ago

Sydney, New South Wales, Australia BoardRoom Group Full time $60,000 - $80,000 per year

We're Hiring: Client Services Associates – Join Boardroom Australia

The BoardRoom Group is a leading provider of corporate services in the Asia-Pacific region, managing over 7,300 clients across Australia, Singapore, Malaysia, Hong Kong, and China.

Our services include:

  • Listed & Unlisted Registry Services
  • Corporate Secretarial Services
  • Payroll Services
  • IPO Management
  • Employee Plan Administration

We're currently recruiting Client Services Associates to support our delivery of exceptional service across two key areas: Employee Share Plans (Permanent Position) and Unlisted Fund Services (Fixed Term Contract).

About the Role

As a Client Services Associate, you'll be responsible for a variety of administrative and operational tasks—from managing transactions, reporting, and reconciliations to handling investor communications, compliance checks, and client queries.

A strong background in customer service is essential. You'll be the first point of contact for clients and stakeholders, so your ability to communicate clearly, resolve issues efficiently, and build trusted relationships will be key to your success in this role.

Whether you're supporting employee share plan participants or working with unlisted investment schemes, your work will help ensure smooth operations and outstanding client experiences.

What We're Looking For

  • Proven customer service experience, ideally in financial services or a corporate environment
  • Excellent communication and organizational skills
  • Strong attention to detail and a process-oriented mindset
  • Ability to work under pressure and meet deadlines
  • Proactive approach and a commitment to teamwork

Why Join Us

  • Work alongside industry experts
  • Be part of a fast-paced, collaborative team
  • Enjoy flexible work options and a supportive culture
  • Be valued for your contributions and encouraged to grow

If you're passionate about delivering great service and want to be part of a team that values collaboration, growth, and impact—
we'd love to hear from you
.

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