Credit Administration Officer

5 days ago

Melbourne, Victoria, Australia GPC Asia Pacific Full time $60,000 - $80,000 per year

The Role

You will contribute to the profitability, growth and return on investment of GPC Asia Pacific by working with high volume large dollar accounts, reducing outstanding debts and maintaining accurate customer accounts by liaising with external customers to achieve these goals, whilst adhering to relevant statutory legislation and company policies and procedures.

What you will be doing

  • Customer Service: Take phone calls from Customers and the Store Network and Resolve queries.
  • Debt Collection: Identify outstanding accounts, contact customers and stores to investigate reasons for late payments and provide payment options.
  • Account Maintenance: Act as a focal point for the Store Network regarding account maintenance and set up Update and maintain Account Information on systems and ensure account set up is correct.
  • Reconciliations and Receipting: Ensure all Key Accounts are reconciled, receive payments and prepare cheques to be banked into company's account
  • Teamwork and Leadership: Act as 2IC when required and demonstrate leadership within the team providing training and support to other team members. Also, collaborate with relevant internal and external stakeholders.
  • Development: Undertake relevant induction, skills and technical training within agreed timeframe and participate in all self-development programs and workshops authorised by the company
  • Other administrative tasks as and when required

About you:

  • Must have good customer service and communication skills - written and verbal.
  • Must be a team player with good work ethics and proactive mindset.
  • Must be able to demonstrate leadership within a team environment and lead by example.
  • Demonstrated ability to relate with customers, stakeholders and fellow employees.
  • Intermediate excel skills, mathematical and literacy skills.
  • Similar previous experience is desirable.

Looking after you:

We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:

  • Staff discounts across the GPC Asia Pacific group of Companies
  • Private health insurance discounts
  • Employee assistance program
  • A highly safety conscious work environment

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at

Send your CV to our Careers Team by clicking APPLY

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