Technical Business Analyst

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

The Technical Business Analyst role is a crucial function of optimising our automation solution an ensuring all elements are brought together effectively to deliver a complete solution stack. As a part of our implementation team, you will bring clarity, consistency and collaboration to the conversation. You'll thrive in translating complex business needs into coherent technical solutions, and user stories to ensure smooth execution and delivery. You will be expected to work both independently and as a part of a team to deliver customised supply chain solutions with little to no errors. This hands-on position requires you to be self-motivated, tenacious, and a natural problem solver.

The Primary Role Will Be To Drive The Following

• Leading the requirements gathering processes, working collaboratively to understand complex business needs whilst ensuring all requirements are met for successful project delivery
• Use information gathering techniques to convert requirements into high-quality user stories, including personas, acceptance criteria to be tested functionally and synthesise information accurately and coherently.
• Translating ideas into clear user stories, workflows and data models to support development and QA whilst formulating integration-based features for sufficient technical details
• Testing & analysis to ensure during implementation phases there is no disruptions in systems and networks.
• Use data driven insight to leverage customer insights and usage data to inform technical design and strategic decisions.
• Installing, configuring, and testing any new changes to network environment or systems and administering the appropriate upgrades where necessary
• Maintaining documentation regarding all problem resolution and providing diagnosis and recommendations around future state whilst identifying opportunities for improvement

Your Experience And Knowledge

• BA / BS / AA Degree: Computer Science, Supply Chain, Information Systems, or equivalent degree
• Demonstrated experience in core BA practices, including user stories, product backlog management, and use case development aligned to Agile delivery.
• Clear and confident communication skills with the ability to translate between business goals and technical needs
• A curious, analytical and product-focused mindset with a drive to uncover the 'why' behind every feature
• Self-starter with a proactive, inquisitive mindset. Comfortable engaging stakeholders to clarify requirements and drive alignment.
• Strong written and verbal communication skills, with the ability to articulate complex technical matters to both technical and non-technical audiences.

What We Do For You

• You will be working in fast-paced and dynamic environment, with international clients and colleagues
• Attractive compensation with participation in company success
• Extensive opportunities for remote work and home office arrangements along with flexible working time models
• Numerous training and development opportunities, including programs offered by our ACADEMY
• You will have a fun, casual, and flexible work environment

Why join us?
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at

Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.