senior account manager, melbourne

HI, WE'RE HERO

We're a highly awarded national independent that's all about great people doing great work on great clients. We've been recognised at almost every major award show both locally and globally, including the Mumbrella, AdNews and B&T Agency of the Year Awards, Cannes Lions, D&AD, AWARD Awards and Spikes Asia, as well as being named Australian Agency of the Year at the 2024 New York Festivals, 2025 WINA Festival and Campaign Brief Agency of the Year for both 2024 and 2025.

We exist to turn brands into HEROES. From creative, data and design, to comms, PR and social. Across Sydney, Melbourne and Brisbane and globally through our affiliations with McCann Worldgroup and IPG, our work is truly HEROIC.

Our clients include the likes of Toyota, Mastercard, Microsoft, Crown, Commonwealth Super, Bakers Delight, Instax (Fujifilm), Engie, Worksafe and the Victorian Government. You can see our latest work at

If that all sounds good, read on...

THIS HEROIC ROLE:

We're looking for a brilliant Melbourne Account Manager or Senior Account Manager who's knocking the door down to take the next step. You know how to lead your clients towards category-defining work, as well as the team working into you. You know your clients (and their challenges) inside out, and you work tirelessly to build strong relationships with them. You lead projects autonomously, with a full understanding of everything from resource to finance, whilst still being hungry for new opportunities for

your clients. You champion creativity and love collaborating with a team of individuals that share the same passion. You will be eager to collaborate to ensure the best possible solutions for our clients, per our mantra of 'Kaizen' which means continuous improvement. Here's your chance to join a fast-growing, independent agency network and make your mark working on one of Australia's most iconic brands.

WHAT YOU BRING:

·      Agency experience essential, with a minimum 4 years creative experience in advertising or marketing communications.

·      Genuine passion to work as part of a high-performance team across a variety of clients and industries.

·      You act as a trusted councilor to your clients, by understanding their business and industry.

·      Have a track record of working collaboratively with planning and creative departments to push and protect the strategic and creative directions.

·      Collaborative with creatives to make truly great work.

·      Understanding of the fine art of balancing resourcing, budget, scope, time and expectations.

·      Confidence running & growing large programs of work within a creative agency.

·      Experience in nurturing and driving excelling mid-level client relationships, giving your clients confidence and stability.

·      Ability to respond to, manage and solve all potential problems in a timely manner

·      Experience delivering end to end creative campaigns (through the line) from brief through to delivery and post campaign analysis.

·      Strong track record of client management including collaborating and closely working with client's other agency partners (media, PR, etc).

·      Strong attention to detail and organisational skills.

·      Strong financial acumen in managing client and agency budgets, forecasts, job costing reports and job profitability.

YOU MIGHT ALSO HAVE:

·      Proven track record of working on award winning/industry recognised creative work.

·      Experience in having AE levels report into you either directly or indirectly.

·      Proven record of hunting and organically growing business with existing clients.

·      Strong strategic nous and ability to develop and refine strategic approaches to meet client needs.

SALARY:

·      Commensurate with experience. Flexible/hybrid working arrangements are in place.