Head of Product

1 week ago

Sydney, New South Wales, Australia TOM People Full time $120,000 - $180,000 per year

Lead the future of everyday banking

Are you ready to shape how Australians manage their money every day? We're looking for a dynamic and visionary
Head of Transaction Accounts
to lead strategy, innovation and delivery across a high-impact portfolio.

This is a senior leadership role where you'll drive product performance, customer experience and commercial outcomes – all while coaching a talented team and collaborating across agile squads.

What you'll be doing:

  • Strategising for impact
    – Own and evolve the roadmap for transaction accounts, including exciting propositions like subscriptions and mobile-first banking.
  • Driving innovation
    – Lead agile squads to deliver customer-centric enhancements and seamless digital journeys.
  • Owning performance
    – Share accountability for financial outcomes, monitor portfolio health and identify commercial opportunities.
  • Leading people
    – Coach and inspire a high-performing team, fostering a culture of collaboration, curiosity and customer obsession.
  • Growing the business
    – Design and execute acquisition, retention and engagement strategies that resonate with Gen Z, migrants and more.
  • Staying sharp
    – Keep a close eye on market trends and competitor moves to ensure offerings stay ahead of the curve.

What you'll bring:

  • Demonstrable experience in product management, strategy or digital banking.
  • Proven leadership in agile environments and cross-functional teams.
  • Strong financial acumen and data-driven decision-making.
  • Experience managing payment vendors (Visa, Mastercard, EFTPOS).
  • Passion for customer experience and delivering real value.
  • A bold, creative mindset and the confidence to challenge the status quo.

Why you'll love this role:

  • Flexible working and genuine work-life balance.
  • A culture that celebrates innovation, diversity and purpose.
  • Opportunities to grow, learn and lead.
  • A chance to make a real impact in one of Australia's most progressive banking environments.

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