Field Support Specialist

9 hours ago

Melbourne, Victoria, Australia Umano Medical Full time $60,000 - $120,000 per year


General information

Reference

Publication date

/11/2025

Departments

Technical service / Client relationship


Job title

Field Support Specialist - Melbourne


Contract type

Permanent


Contractual hours

Full-time


Job description

Ready to wear many hats and make a real impact?
Join Umano Medical and become the go-to person for technical support, customer service, and local operations in Australia. You'll be the key contact for our customers in Australia, especially around Newcastle, and ensure smooth operations across technical support, logistics, and client relations.

More specifically, here's what your day might look like

  • Provide technical support by phone and on-site (repairs, maintenance, installations).
  • Visit hospitals and client sites to perform repairs and offer training.
  • Handle service calls and follow up until resolution and customer satisfaction.
  • Process orders for parts and services, and manage related documentation.
  • Collaborate with Engineering and other departments to report field issues and improve processes.
  • Support local operations: shipping, receiving, inventory, packaging.
  • Monitor and manage parts inventory (Kanban, JIT).
  • Participate in improving tools, procedures, and customer experience.

Life at Umano Medical 

Enjoy a dynamic work in which fun, trust and teamwork are a priority. Be part of a culture focused on everyone's strengths and talents, all while advancing your career within the organization according to your interests.

Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one. Come live the Umano Experience


Profile

Essential qualifications 

  • Degree in Mechanical or Manufacturing Engineering, or equivalent education/training
  • Minimum of 2 years of relevant experience
  • Strong problem-solving skills
  • Ability to read and interpret technical blueprints
  • Experience in product repair and technical support
  • Basic knowledge of inventory or logistics
  • Autonomous, organized, and customer-focused
  • Hands-on and comfortable with physical work
  • Willingness to travel as needed

Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one. Come live the Umano Experience 


Meta Title

Field Support Specialist | Umano Medical | Melbourne


Meta Description

Service | Client Service | Mechanics | Solving problems | Customer service |


URL Umano

Job location

Oceania, Australia, Victoria


Location


Melbourne


Location

Victoria, Australia

  • Field Applications Specialist

    1 week ago

    Melbourne, Victoria, Australia Randstad - Sales & Marketing Full time $80,000 - $120,000 per year

    Field Application Specialist - Medical In Vitro DiagnosticsLocation: Sydney, Victoria (Metro)Job Type: Full-time, PermanentWe are seeking an expert Field Application Specialist to join a high-performing team focused on excellence, performance, and continuous improvement.This is a full-time, permanent position based in Victoria Australia (metro), and a key...

  • Field Sales Specialist

    8 hours ago

    Melbourne, Victoria, Australia Too Good To Go Full time $60,000 - $90,000 per year

    At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold,...

  • Field Sales Specialist

    11 hours ago

    Melbourne, Victoria, Australia Too Good To Go Full time $60,000 - $80,000 per year

    At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold,...

  • Field Sales Specialist

    10 hours ago

    Melbourne, Victoria, Australia Too Good To Go Full time $60,000 - $100,000 per year

    At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.Through our marketplace app, we connect businesses that have unsold,...

  • WRL Field Operations Specialist

    2 weeks ago

    Melbourne, Victoria, Australia SP AusNet Full time $90,000 - $120,000 per year

    Location:Victoria, AustraliaEmployment Type: Permanent Full TimeDescription:When you choose AusNet, you'll join genuine people working together making Real. ProgressAt AusNet, we're the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.Help...

  • Technical Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Technically Minded Pty Ltd Full time $60,000 - $80,000 per year

    **Job Title: Technical Support Specialist (Contract)Location: Melbourne, VIC (On-site)Company OverviewFounded in 2001, Technically Minded Pty Ltd has been delivering exceptional IT services to small and medium-sized businesses, households, and educational institutions. Our commitment to quality and reliability has established us as a trusted partner within...

  • Sales Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Unison Jewellery Australia Pty Ltd Full time $60,000 - $90,000 per year

    About Us: Unison Jewellery is a leading name in the jewellery industry, specializing in crafting timeless designs that blend tradition and innovation. With a strong presence in the global wholesale market, we pride ourselves on our commitment to quality, exceptional customer service, and fostering long-term relationships with our clients.Job Overview: We are...

  • Specialist Support Coordinator

    5 hours ago

    Melbourne, Victoria, Australia Aligned Assist Full time $60,000 - $90,000 per year

    We're Hiring: Support Coordinator (Hybrid / Part-Time) – MelbourneAt Aligned Assist- complex care specialist — we're about connection, empowerment, and meaningful outcomes for every participant since 2019.We're looking for an experienced Support Coordinator- Level, 2 and 3 with specialisation in the industry to join our growing team in MelbourneFocus on...

  • Specialist People Support

    8 hours ago

    Melbourne, Victoria, Australia Kinetic Full time $60,000 - $90,000 per year

    At Kinetic, we're passionate about moving people, enhancing communities, and being an employer of choice. We are seeking a Specialist – People Support to join our team and play a key role in supporting leaders and staff across all our Melbourne Depots.Reporting to the Manager – People Support, this role is responsible for providing day-to-day HR advice,...

  • Technical Support Specialist

    6 hours ago

    Melbourne, Victoria, Australia SprintSuite Full time $60,000 - $90,000 per year

    About SprintSuite SprintSuite is an ERP platform purpose-built for mining and engineering contractors. We simplify complex project management, scheduling, and compliance by connecting field teams and head office in one system. We're growing fast and looking for someone who's passionate about solving problems and improving customer experiences. About the...