Revenue Cycle Supervisor

As the Revenue Cycle Supervisor, you will lead a team of RCM representatives. You will gain a broad understanding of the prescription to cash business model, and effectively analyze data to assist in identifying process improvements and execute workflow changes to significantly grow and achieve our operational and financial goals.

Your role:

• Overseeing the collections functions for the Ambulatory, Monitoring & Diagnostics (AM&D) business, ensuring accurate and timely resolution of denials, as well as the initiation of goals and procedures.
• Overseeing daily operations and coordinating efforts to expedite payment of accounts, while performing research and root cause analysis to resolve unpaid and denied claims and invoices.
• Identifying contracted payor issues and working with the contracting and sales teams to resolve issues in a timely fashion.
• Communicating issues that are preventing timely and accurate collections to Revenue Cycle Management leadership.
• Establishing policies and procedures to help staff manage the day-to-day collections process to meet goals.
• Analyzing quality assurance and productivity metrics with employees on a regular basis, while using a wide variety of communication formats to keep staff regularly informed and trained with one-to-one meetings

You're the right fit if:

• You've acquired 3+ years of experience in revenue cycle management and have a strong understanding of insurance carriers and the claims/denials process. Leadership exposure (required), management or team lead experience (highly preferred).
• Your skills include the ability to work independently and in a team environment. You have the capability to motivate others, develop strong rapport and must be able to exercise diplomacy.
• You have a high school diploma or GED (required), bachelor's degree (preferred).
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 
• You're a strong problem solver, can multi-task and adapt quickly to change.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in PA is $64,000 to $102,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Malvern, PA.

#ConnectedCare

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.