Front Office Duty Manager

1 week ago

Brisbane, Queensland, Australia ibis, ibis Styles, ibis budget Full time $104,000 - $130,878 per year

Company Description
Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests.

With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City (
with some stunning views across the river to Southbank and beyond)
. We are a bright, colourful and stylish hotel, with a vibrant and diverse culture of Heartists who work here with us.

Our Team Values Here At Ibis Styles Are
Fun
- We're all about embracing the fun vibes Picture a place where laughter echoes, where creativity is encouraged, and joy is contagious. It's all about conjuring unforgettable moments for our awesome team and guests

Care
- Care and loyalty are at our core, just like having each others' backs- we look out for one another

Excellence
- Excellence is out anthem We celebrate our victories and this fuels our continued success.

Empowerment
- Our team thrive on flexibility and autonomy and we embrace a 'failure-friendly culture

Learn more about us via LinkedIn:
We are looking for our next Full-Time Front Office Duty Manager to join the ibis Styles Brisbane Elizabeth Street team.

Job Description
We are seeking a dynamic and guest-focused Front Office Duty Manager to join our team at ibis Styles Brisbane. In this hands-on leadership role, you will oversee the day-to-day operations of the Front Office, ensuring seamless guest experiences, efficient team performance, and adhere to Accor service standards.

You will lead and support the Front Office team to deliver exceptional guest service, manage daily operations such as check in/ check out, billing and reporting. Handle guest enquiries and resolve issues professionally and promptly. Coordinate with other departments including Housekeeping, F&B, Sales, Reservations and Finance to ensure smooth operations. Train, mentor and develop the team, fostering a positive Heartist culture. Drive revenue through upselling and loyalty engagement. Ensure compliance with WHS, security and Accor brand standards.

Qualifications
You will bring previous experience in a hotel Front Office as a Duty Manager, Strong leadership, communication and problem-solving skills. Proficiency in hotel systems, Opera and Accor systems is an advantage. Ability to work a flexible roster including weekends and evenings. Passion for hospitality and delivering outstanding guest experiences.

Additional Information

Employee Benefits
Become part of our Stylish team here at ibis Styles and you'll look forward to the following benefits:

  • Daily lunch options provided
  • Staff discounts in the restaurant
  • Accor employee staff rates at any Accor property worldwide
  • Food and Beverage discounts at Accor outlets
  • Inner city location- public transport options at our door
  • Friendly and inclusive team
  • Career growth and learning and development

Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS
Come and join our Stylish Heartist Team today

  • Duty Manager

    1 week ago

    Brisbane, Queensland, Australia voco Brisbane City Centre Full time $60,000 - $80,000 per year

    Join Our Team as Duty Manager at voco Brisbane City CentreAre you ready to be part of something extraordinary? voco Brisbane City Centre is now open, offering 194 stylish guest rooms, 11 versatile meeting spaces, 2 vibrant Food & Beverage outlets, a fitness suite, and a pool—all designed for a memorable guest experience.At voco, hospitality isn't just a...

  • duty manager

    1 day ago

    Brisbane, Queensland, Australia Hyatt Regency Brisbane Full time $60,000 - $90,000 per year

    SummaryAbout Hyatt Regency BrisbaneAt Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at...

  • Duty Manager

    1 week ago

    Brisbane, Queensland, Australia Capri by Fraser Brisbane Full time $60,000 - $80,000 per year

    About UsFrasers Hospitality has a portfolio of unique, stylish and strategically located properties/hotels throughout Asia, Europe, the Middle East and India. Our current Australian portfolio includes Fraser Suites Sydney, and Capri by Fraser in Brisbane.Frasers Hospitality is actively expanding its global presence of unique, stylish and strategically...

  • Front Office Manager

    3 days ago

    Brisbane, Queensland, Australia The Star Entertainment Group Full time $105,000 - $150,000 per year

    Front Office Manager | The Star BrisbaneJoin our team as Front Office Manager and lead the delivery of an exceptional guest experience. You'll oversee daily front office operations, optimize performance and costs, and inspire your team to uphold the highest standards of service and professionalism.We're seeking a polished, guest-focused leader with a passion...

  • Assistant Front Office Manager

    1 week ago

    Brisbane, Queensland, Australia Mantra Terrace Hotel Full time $60,000 - $90,000 per year

    Assistant Front Office ManagerAn exciting career opportunity is now available for an Assistant Front Office Manager (perfect for an experienced Duty Manager looking to take the next step) to lead our busy Front Office and Food & Beverage teams here at the Mantra Terrace Hotel in Brisbane.The hotel is centrally located only a short distance from the Brisbane...

  • Front Office Generalist

    1 week ago

    Brisbane, Queensland, Australia The Westin Brisbane Full time $60,000 - $90,000 per year

    COMPANYExplore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane.  Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you  The next step in your career could lead to the greatest adventure.We are excited to announce an...

  • Front Office Generalist

    1 week ago

    Brisbane, Queensland, Australia Marriott International Full time $60,000 - $80,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000SchedulePart TimeLocated Remotely?NPosition Type Non-ManagementCOMPANYExplore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless...

  • Duty Manager

    1 day ago

    Brisbane, Queensland, Australia YHA Australia Full time $60,000 - $80,000 per year

    Immediate startCompetitive annual salary + superCareer development opportunitiesYHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and...

  • Duty Manager

    1 week ago

    Brisbane, Queensland, Australia Novotel Brisbane South Bank Full time

    Company DescriptionSituated in the vibrant heart of the Cultural Precinct near the beautiful South Bank Parklands, Novotel Brisbane South Bank places you, and our guests, just moments away from premier destinations such as the Brisbane Convention and Exhibition Centre, the Queensland Performing Arts Centre, and the Queensland Art Gallery.Since welcoming our...

  • Front Office Representative

    1 week ago

    Brisbane, Queensland, Australia Stamford Plaza Brisbane Full time

    Exciting opportunity to work in a 5 star HotelExcellent Salary Package & Employee BenefitsAmazing start to your career in the hospitality industryAbout UsPerfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane's finest 5 star luxury Hotel. Our unique location is second to none in the Brisbane...