Front Office Duty Manager

1 week ago

Brisbane, Queensland, Australia ibis, ibis Styles, ibis budget Full time $104,000 - $130,878 per year

Company Description
Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests.

With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City (
with some stunning views across the river to Southbank and beyond)
. We are a bright, colourful and stylish hotel, with a vibrant and diverse culture of Heartists who work here with us.

Our Team Values Here At Ibis Styles Are
Fun
- We're all about embracing the fun vibes Picture a place where laughter echoes, where creativity is encouraged, and joy is contagious. It's all about conjuring unforgettable moments for our awesome team and guests

Care
- Care and loyalty are at our core, just like having each others' backs- we look out for one another

Excellence
- Excellence is out anthem We celebrate our victories and this fuels our continued success.

Empowerment
- Our team thrive on flexibility and autonomy and we embrace a 'failure-friendly culture

Learn more about us via LinkedIn:
We are looking for our next Full-Time Front Office Duty Manager to join the ibis Styles Brisbane Elizabeth Street team.

Job Description
We are seeking a dynamic and guest-focused Front Office Duty Manager to join our team at ibis Styles Brisbane. In this hands-on leadership role, you will oversee the day-to-day operations of the Front Office, ensuring seamless guest experiences, efficient team performance, and adhere to Accor service standards.

You will lead and support the Front Office team to deliver exceptional guest service, manage daily operations such as check in/ check out, billing and reporting. Handle guest enquiries and resolve issues professionally and promptly. Coordinate with other departments including Housekeeping, F&B, Sales, Reservations and Finance to ensure smooth operations. Train, mentor and develop the team, fostering a positive Heartist culture. Drive revenue through upselling and loyalty engagement. Ensure compliance with WHS, security and Accor brand standards.

Qualifications
You will bring previous experience in a hotel Front Office as a Duty Manager, Strong leadership, communication and problem-solving skills. Proficiency in hotel systems, Opera and Accor systems is an advantage. Ability to work a flexible roster including weekends and evenings. Passion for hospitality and delivering outstanding guest experiences.

Additional Information

Employee Benefits
Become part of our Stylish team here at ibis Styles and you'll look forward to the following benefits:

  • Daily lunch options provided
  • Staff discounts in the restaurant
  • Accor employee staff rates at any Accor property worldwide
  • Food and Beverage discounts at Accor outlets
  • Inner city location- public transport options at our door
  • Friendly and inclusive team
  • Career growth and learning and development

Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS
Come and join our Stylish Heartist Team today

  • Front Office Duty Manager

    5 days ago

    Brisbane, Queensland, Australia ibis, ibis Styles, ibis budget Full time

    OverviewJoin to apply for the Front Office Duty Manager role at ibis, ibis Styles, ibis budget.Situated in the heart of the Brisbane CBD, the ibis Styles Brisbane Elizabeth Street is a modern, stylish hotel catering for both business and leisure guests, with 367 rooms and views across the river to Southbank.We are looking for our next Full-Time Front Office...

  • Front Office Duty Manager

    6 days ago

    Brisbane, Queensland, Australia ibis, ibis Styles, ibis budget Full time

    OverviewJoin to apply for the Front Office Duty Manager role at ibis, ibis Styles, ibis budget.Situated in the heart of the Brisbane CBD, the ibis Styles Brisbane Elizabeth Street is a modern, stylish hotel catering for both business and leisure guests, with 367 rooms and views across the river to Southbank. We are looking for our next Full-Time Front...

  • Front Office Duty Manager

    6 days ago

    Brisbane, Queensland, Australia Sealink K'Gari (Fraser Island) Full time

    **The Opportunity**We are looking for a professional and service-oriented Front Office Duty Manager to join the dedicated team at Kingfisher Bay Resort, K'gari.Whilst working within a very busy environment, this role is responsible and accountable for overseeing our front office administration and reception operations to drive an exceptional customer...

  • Front Office Duty Manager

    4 days ago

    Brisbane, Queensland, Australia 21C Museum Hotels Full time

    OverviewSituated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests.With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City, offering bright, colourful and stylish accommodations and a vibrant culture of...

  • Front Office Duty Manager

    4 days ago

    Brisbane, Queensland, Australia 21C Museum Hotels Full time

    OverviewSituated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City, offering bright, colourful and stylish accommodations and a vibrant culture of...

  • Front Office Duty Manager

    2 days ago

    Brisbane, Queensland, Australia 21C Museum Hotels Full time

    OverviewSituated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City, offering bright, colourful and stylish accommodations and a vibrant culture of...

  • Front Office Duty Manager

    5 days ago

    Brisbane, Queensland, Australia 21c Museum Hotels Full time

    OverviewSituated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City, offering bright, colourful and stylish accommodations and a vibrant culture of...

  • Front Office Duty Manager

    6 days ago

    Brisbane, Queensland, Australia 21c Museum Hotels Full time

    OverviewSituated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City, offering bright, colourful and stylish accommodations and a vibrant culture of...

  • Front Office Duty Manager

    7 days ago

    Brisbane, Queensland, Australia Sealink K'Gari (Fraser Island) Full time

    **The Opportunity****About the Role**The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office department...

  • Front Office Duty Manager: A Leadership Role

    4 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $80,000 - $100,000

    Job TitleFront Office Duty Manager: A Leadership RoleJob SummaryWe are seeking an exceptional Front Office Duty Manager to lead our dynamic team in delivering outstanding guest service and seamless experiences.The ideal candidate will possess strong leadership, communication and problem-solving skills, with a passion for hospitality and delivering...