Client Services

1 week ago

Greater Brisbane Area, Australia WorkPac Full time $90,000 - $120,000 per year

Job details

  • 12-month fixed term contract
  • Competitive hourly rate
  • MondayFriday, Brendale location

About The Client
Our Client is a well-established business specialising in waterproofing and concrete repair services across a wide range of projects. They are known for their professional approach, high-quality work, and commitment to delivering excellent service to their clients.

About The Role
We are seeking a Client Services Team Leader to manage all client enquiries from first contact through to quotation close-out. This role oversees the client services team, ensuring smooth enquiry handling, inspection scheduling, quotation preparation, and proactive follow-up. You will be the key link in building client trust, maintaining communication, and driving conversion of opportunities before handing over to the Projects team.

Key Responsibilities

  • Manage all incoming client enquiries via phone and email
  • Qualify opportunities and schedule inspections
  • Issue invoices, prepare and follow up on quotations
  • Ensure timely, professional client communication throughout the process
  • Track and report on enquiry, inspection, and quotation outcomes
  • Lead, support, and train the Client Services team to deliver consistently high service standards
  • Contribute to process improvements for client services

Skills And Experience Required

  • Proven experience in a client services, team leader, or similar supervisory role
  • Strong communication and interpersonal skills
  • Highly organised with ability to manage multiple priorities
  • Experience supporting or supervising a small team
  • Previous experience in blue-collar/industrial industries highly desirable
  • Valid drivers licence

How To Apply
Click on the Apply button to submit your application or for more information please contact:

WorkPac Principal Consultant: Georgia Guy on or quoting the below reference number.

Job Reference Number: BSINDJ

About WorkPac
WorkPac is Australia's largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

  • Regional Client Services Manager

    1 week ago

    Greater Sydney Area, Australia Transaction Network Services (TNS) Full time $90,000 - $120,000 per year

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewRegional Client Services Managers enhance customer satisfaction by improving support and service quality for all TNS products. They collaborate with Business and Operations...

  • Client Services Officer

    1 week ago

    Greater Newcastle Area, Australia Chelsea Wealth Full time $60,000 - $80,000 per year

    About usChelsea Wealth Management (CWM) is a professional financial advice practice licensed by Matrix Planning Solutions (an Australian Financial Services Licensee) CWM has branches in Penrith, Newcastle and Gosford. CWM is a subsidiary of Police Bank Limited, a member owned bank. Our mission is to help our clients maximise the chances of achieving their...

  • Client Service Manager

    1 week ago

    Greater Perth Area, Australia Amana Living Full time $104,000 - $130,878 per year

    Are you passionate about delivering exceptional customer service and making a difference in the lives of older Australians? Join Amana Living as a Client Service Manager (CSM) and be the first point of contact for our clients, ensuring they receive the highest level of care and support to continue living independently in their own homes. Please note this is...

  • Client Services Administrator

    1 week ago

    Greater Melbourne Area, Australia brandsec Full time $60,000 - $80,000 per year

    About BrandsecBrandsec is a trusted leader in domain name management, helping businesses protect and optimise their online presence through expert domain portfolio management and related services. We support some of Australia's largest brands to securely manage their digital assets. Our success and rapid growth are driven by the dedication and talent of our...

  • Client Service Specialist

    7 days ago

    Greater Sydney Area, Australia DLL Full time $104,000 - $130,878 per year

    Your functionAs aClient Services Specialist, you will assist in managing all life-cycle responsibilities over DLL's various portfolios as it pertains to our customers. This customer-base can be summarized into three target groups; internal DLL departments, external vendor partners and end-users. The outcomes, services and SLA's change dependent upon the...

  • Client Services Coordinator

    1 week ago

    Greater Melbourne Area, Australia Hubexo Full time $60,000 - $90,000 per year

    About Hubexo:We provide cutting-edge data, insights, and software solutions to the global construction industry. We specialise in project information, eTendering, product information, market intelligence, and specification. We help the world build better by delivering unrivalled insights and technology that shape places where people live, work and play.The...

  • Client Service Officer

    2 weeks ago

    Brisbane, Australia Gallagher Benefit Services Full time

    We have an exciting opportunity to join Gallagher as a Client Services Officer providing customer service and administrative support to both internal and external clients. You will be working with a collaborative supporting team within an organisation who truly values our people. **About Us**: **Gallagher **is the leading Corporate Benefits & HR consultancy...

  • Client Services Officer

    1 week ago

    Brisbane, Queensland, Australia Gallagher Benefit Services Full time $80,000 - $120,000 per year

    We have an exciting opportunity to join Gallagher as a Client Services Officerworking closely with our Consultants to provide ongoing value and service to existing Corporate Benefit clients. We partner with our clients to support their employees with access to corporate superannuation & a wide range of employee benefit packages.This is a great opportunity...

  • Client Services Administrator

    1 week ago

    Albury Area, Australia Findex Full time $60,000 - $80,000 per year

    Are you ready to embark on your next role? Join FindexWe are currently seeking a Client Services Administrator to join our SMSF team. This is a great opportunity for someone looking to advance their administrative career with one of Australia's leading accounting and advisory firmsThis is a full-time, onsite, permanent position based in our Albury...

  • Client Services Manager

    3 days ago

    Brisbane, Queensland, Australia Challenge Community Services Full time

    **JOIN US - SHAPE LIVES - BUILD YOUR CAREER**About the Role:We are seeking a dynamic and compassionate **Client Services Manager** to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites, ensuring alignment with NDIS and other government-funded program requirements.You'll drive a...