Technical Records Officer

Job Description

• Multiple opportunities based at our Collingwood office (Permanent and Fixed term)
• Shift work – 4 on 4 off – 7am to 6pm (x3) and 7pm to 6am (x1)
• Access to industry leading employee benefits from commencement, including international staff travel

Love travel and passionate about all thing's aviation? You're in the right place. At Jetstar, you get to takeoff at work, and in life.

As a team, we're lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we're all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky's the limit.

The Opportunity

Join the Jetstar CAMO Engineering Services team. This challenging Technical Records Officer role will highlight your attention to detail, highly developed analytical, and communication competence. Your motivation to work autonomously and within a group, will ensure your success in this high performing team.

We are seeking a bright and down to earth individual to join our team, in this 4 on 4 off shift rostered role. As a Technical Records Officer, you will have a strong ability to focus on detail and procedures supported by excellent communication and prioritisation skills. This is a challenging position, where the ability to work autonomously, and within a team is essential.

Reporting to the Technical Records Team Leader, key duties and responsibilities will include:

• Ensure Technical Logs and all Aircraft Utilisation are processed daily
• Assist the Team Leader in collating data for reports as required and identifying process improvement opportunities
• Provide feedback to the Team Leader on process gaps, system issues, and opportunities for improvement to support continuous enhancement of operational efficiency.
• Perform regular internal QA audits of maintenance data entered into TRAX
• Escalate complex issues which impact on the completion of component changes or compliance
• Monitor the Pending Technical Records report and ensure component changes are expedited within the required 7-day KPI
• Ensure all safety and regulatory compliance targets are achieved
• Be a Safety Leader within Jetstar's CAMO
• Ensure compliance with safe working practices

To be successful in this role, you will demonstrate the following skills & experience:

• Experience in Technical Records processing within aviation.
• Proficient in the use of Microsoft suite or software solutions
• Proven customer service skills – capable of identifying customer needs and resolving customer issues.
• Database maintenance and data tracking experience
• Experience with TRAX or a similar Maintenance Information System (MIS) is highly regarded
• An ability to work a rotating 4 on 4 off shift pattern (11 hour shifts including nights)

We're committed to helping you build your career. With the support of your manager, let's start a conversation about making your next move.

Your life at Jetstar is unlike any other

Put the craft in aircraft: There's a new fleet of A321LR NEO's waiting for your arrival. Beyond Jetstar, our Engineering Team get to exposure to projects related to the Qantas Group's A320/1, B787 and A321 Freighters.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We're Jetstar. Let's takeoff together

We can't wait to hear from you.

Apply by: Strictly 2359 Sunday 19 October 2025.

About us

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.