Head of Retail

Step into the world of SM Fashions, where attitude meets innovation and fashion knows no limits. From the bold streets of New York to the runways of London, Steve Madden Australia now welcomes Kurt Geiger and Carvela, together represent style, individuality, and confidence. Our brands inspire trendsetters across the globe, empowering every step with edge and authenticity.

With a growing Australian footprint across Myer, David Jones, standalone stores, and outlets, our team is redefining the retail experience - one pair of shoes at a time. Join a business where creativity, collaboration, and ambition come together to deliver exceptional results and unforgettable moments.

THE PERKS WE OFFER YOU

As a valued member of the Steve Madden Fashions family, you'll enjoy a range of exclusive rewards, recognition, and opportunities to grow your career.

Discover the perks of joining us:

• Enjoy a generous employee discount across all our brands.

• Access ongoing learning and development programs designed to support your growth.

• Be celebrated through loyalty and service milestone rewards.

• Thrive in a culture that champions creativity, individuality, and empowerment.

• Work in partnership with iconic retail names including Myer and David Jones.

• Join a team that values energy, inclusivity, and authentic leadership.

YOUR DREAM OPPORTUNITY

We are seeking a dynamic and strategic Head of Retail to lead our Australian retail operations across Steve Madden, Kurt Geiger, and Carvela. Reporting to the Chief Retail Officer, this role will be pivotal in shaping the retail vision, driving performance, and inspiring a passionate team to deliver a world-class customer experience.

As the retail brand leader, you will oversee store and concession performance, elevate operational excellence, and bring each brand to life across every customer touchpoint. You'll thrive in a fast-paced, fashion-driven environment where bold ideas and commercial acumen come together to achieve results.

Get excited to:

• Lead, inspire, and mentor a high-performing retail team across multiple brands and locations.

• Drive operational excellence through strong partnerships with Myer, David Jones, and key stakeholders.

• Deliver on sales, profitability, and performance goals through effective planning and execution.

• Champion brand consistency across visual merchandising, customer experience, and store standards.

• Identify new opportunities for growth, innovation, and business optimisation.

• Translate strategic vision into actionable retail plans, inspiring teams to perform at their best.

• Ensure compliance and governance across all operational and WHS requirements.

THE SKILLS & EXPERIENCE YOU OFFER US

• 5–7 years' experience in a senior retail leadership role within the fashion or footwear industry.

• Proven success managing multi-site operations and delivering strong commercial outcomes.

• Exceptional leadership and people management skills with a passion for developing talent.

• Strong financial acumen with experience in budgeting, forecasting, and performance analysis.

• Strategic mindset with the ability to thrive in a fast-paced, evolving environment.

• Excellent communication and stakeholder management across internal and external partners.

• Proficiency in Microsoft Office suite.

OUR VALUES

At Steve Madden Fashions, our values guide every decision, design, and experience.

We:

Lead with Passion 

Own the Experience

Empower Others 

Act with Integrity 

Celebrate Individuality

Join Steve Madden Fashions and take the lead in shaping the future of our retail presence across Australia. If you're ready to make your mark in a dynamic global brand family, apply now and bring your boldest step forward.