Head of Retail Innovation

4 weeks ago

Melbourne, Victoria, Australia Total Tools and Hardware Group Full time
Overview

Join to apply for the Head of Retail Innovation role at Total Tools and Hardware Group.

Date: 20 Aug 2025

Location: Heatherton, VIC, AUSTRALIA

Company: Metcash

At TTHG, we're not just selling tools – we're building stronger communities. As the powerhouse behind trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, we support independently owned stores, joint venture stores and company owned across Australia – giving local legends the edge they need to take on the big chains. Now, we're on the hunt for a bold, customer-obsessed retail innovator Head of Retail Innovation to lead the design of the store of the future.

In This Role
  • Lead the Retail Revolution: Set the innovation strategy and bring bold ideas to life across the TTHG network.
  • Design with Heart: Use human-centred design to create stores that are as practical as they are inspiring.
  • Tech it Up: Explore and embed emerging tech – smart shelves, AI merchandising, digital signage and more.
  • Partner Across the Board: Work hand-in-hand with Format, Marketing, Merchandise, Property & Store Development teams.
  • Build the Blueprint: Create tools and processes that make store planning consistent, smart, and scalable.
  • Lead a Dream Team: Build and inspire a team of experience designers, retail strategists, and tech trailblazers.
You Are Likely a Match
  • You see beyond the blueprints – you understand how people move, shop, and connect.
  • You've led transformation projects in large, multi-site retail environments.
  • You balance creativity and commerciality like a pro.
  • You're fluent in CAD, planning tools, customer data, and retail analytics.
  • You believe in empowering teams, taking smart risks, and learning fast.
  • Bachelor's degree in Business, Design, Architecture, or Retail Management
  • Bonus points for a postgrad in Design Thinking, Retail Strategy or an MBA
  • Proven experience in store design, space planning, and innovation leadership
A Bit About Your Style
  • You're authentic, courageous, and collaborative.
  • You bring energy to a room and clarity to complexity.
  • You empower others, lead with purpose, and never settle for "good enough."
What's On Offer
  • Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
  • Career Growth: Endless learning and development opportunities
  • Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
  • Inclusive Culture: Bronze Employer for LGBTQ Inclusion
  • Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
  • Mental Health: Gold accreditation by Mental Health Australia
  • Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support. We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.


#J-18808-Ljbffr

  • Head of Retail Innovation

    4 weeks ago

    Melbourne, Victoria, Australia Total Tools and Hardware Group Full time

    OverviewJoin to apply for the Head of Retail Innovation role at Total Tools and Hardware Group.Date: 20 Aug 2025Location: Heatherton, VIC, AUSTRALIACompany: MetcashAt TTHG, we're not just selling tools – we're building stronger communities. As the powerhouse behind trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, we support...

  • HEAD OF RETAIL

    4 weeks ago

    Melbourne, Victoria, Australia CREATE CAREERS Full time

    HEAD OF RETAIL - Lifestyle, home, bedding sectorHEAD OF RETAIL - Lifestyle, home, bedding sectorGet AI-powered advice on this job and more exclusive features.In-house position | Lead omni-channel retail for a fast-growing, ambitious and customer-first brand | Build and scale stores across Australia | Permanent |An exciting and newly created opportunity has...

  • Head of Innovation and Ai

    2 days ago

    Melbourne, Victoria, Australia VicRoads Full time $120,000 - $200,000 per year

    At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community...

  • Head of Retail

    4 weeks ago

    Melbourne, Victoria, Australia Accent Group Full time

    OverviewJoin one of Australia and New Zealand's most customer centric retail groups - Accent Group. With a portfolio of over 900 stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we're not just selling shoes - we're...

  • Head of Retail

    4 weeks ago

    Melbourne, Victoria, Australia Accent Group Full time

    OverviewJoin one of Australia and New Zealand's most customer centric retail groups - Accent Group. With a portfolio of over 900 stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we're not just selling shoes - we're...

  • Head of B2B Operations

    2 days ago

    Melbourne, Victoria, Australia ENGIE - Head Office Full time $180,000 - $250,000 per year

    Company description: At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us Our goal is to be the best energy transition utility, and we have an ambition to reach...

  • Head of Retail

    2 days ago

    Melbourne, Victoria, Australia Steve Madden Full time $120,000 - $180,000 per year

    Step into the world of SM Fashions, where attitude meets innovation and fashion knows no limits. From the bold streets of New York to the runways of London, Steve Madden Australia now welcomes Kurt Geiger and Carvela, together represent style, individuality, and confidence. Our brands inspire trendsetters across the globe, empowering every step with edge and...

  • Head of Retail

    4 weeks ago

    Melbourne, Victoria, Australia Brand Collective Full time

    ABOUT REVIEWFounded in 1985, Review is an Australian fashion brand famous for playful colour, vintage-inspired details, flattering cuts, quality fabrications and a modern sophistication that help her to feel confident and beautiful on the special moments she wants to remember throughout her life. Our mission is to provide effortlessly wearable, distinctively...

  • Head of Retail

    5 days ago

    Melbourne, Victoria, Australia Brand Collective Full time $104,000 - $130,878 per year

    ABOUT REVIEWFounded in 1985, Review is an Australian fashion brand famous for playful colour, vintage-inspired details, flattering cuts, quality fabrications and a modern sophistication that help her to feel confident and beautiful on the special moments she wants to remember throughout her life. Our mission is to provide effortlessly wearable, distinctively...

  • Australia and New Zealand Head of Retail

    1 week ago

    Melbourne, Victoria, Australia ARC'TERYX Full time $120,000 - $250,000 per year

    About ARC'TERYX Founded in the Canadian Coast Mountains, we're driven by a relentless pursuit of design, performance, and evolution. At Arc'teryx, we challenge convention to create technical gear that performs in the harshest conditions—and we're just getting started. This is your chance to shape the future of retail for Arc'teryx in Australia and New...