Head of Retail

7 days ago

Melbourne, Victoria, Australia Brand Collective Full time $104,000 - $130,878 per year

ABOUT REVIEW

Founded in 1985, Review is an Australian fashion brand famous for playful colour, vintage-inspired details, flattering cuts, quality fabrications and a modern sophistication that help her to feel confident and beautiful on the special moments she wants to remember throughout her life. Our mission is to provide effortlessly wearable, distinctively feminine wardrobe solutions that embrace the individuality of women, and that remain relevant beyond seasons.

ROLE IN A NUTSHELL

As our Head of Retail, you'll lead the future of Review's retail footprint, steering strategy, performance, and customer experience across our national store network. You'll be a key member of Brand Collective's leadership team, partnering with executives to review, refine, and deliver bold strategies that strengthen Review's market position and create an exceptional customer journey.

This role is perfect for a commercially minded, customer-obsessed retail leader who thrives on driving growth, leading high-performing teams, and shaping the next chapter of an iconic brand.

WHAT YOU WILL BE DOING

  • Lead the design and delivery of a multi-channel retail strategy that drives sustainable growth.
  • Partner with leadership on long-term vision, reviewing and adapting strategy to market trends and opportunities.
  • Oversee projects that enhance business performance, from store design and refurbishments to new retail initiatives.
  • Continuously review customer insights and sales performance to refine customer experience strategies.
  • Lead budget planning, financial performance, and operational excellence across the store network.
  • Champion retail operations, ensuring excellence across POS, stock, cash, and compliance.
  • Collaborate with VM and Marketing to align brand identity and elevate in-store experiences.
  • Lead, inspire and develop Area and Multi-Site Managers to deliver high performance across Australia.
  • Partner with People & Culture to nurture talent and build capability across the retail team.

WHAT YOU WILL BRING

  • 10+ years' senior retail leadership experience across 60+ stores in premium or specialty retail.
  • Proven ability to deliver on sales growth, KPIs, and financial targets.
  • Skilled in reviewing, developing, and executing large-scale projects.
  • Strong commercial mindset with deep understanding of retail operations and profitability drivers.
  • Exceptional stakeholder management and influencing skills.
  • Strategic thinker with agility to pivot strategies in response to evolving customer trends.
  • Financially confident, with expertise in budgets, EBIT, shrinkage, and productivity.
  • Passionate about customer experience, brand aesthetics, and service excellence.
  • A natural leader and communicator, motivated by developing talent and building strong teams.

JUST SOME PERKS WE OFFER

  • Pet-friendly workspace – Yes, your furry friend can join you at work
  • Generous discounts – Up to 50% off top brands like Reebok, Superdry, and Elka Collective
  • Exclusive LK Group discounts – Treat yourself to savings at Daniel's Donuts, Hommey, Snooze & more
  • Access to sample sales – Exclusive to Brand Collective team members only.
  • Leave when it matters – Paid parental leave, volunteer leave & purchased leave options.
  • Novated leasing – Drive your dream car with ease.
  • Loyalty rewards – We celebrate your milestones with generous service awards
  • Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.

READY TO MAKE AN IMPACT?

If you're ready to bring your strategic mindset, commercial acumen, and passion for customer experience to lead the future of an iconic Australian brand, we'd love to hear from you.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.

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