Accounts Receivable Officer

2 weeks ago

Perth, Western Australia Mediterranean Shipping Company (Aust) Pty Limited Full time $60,000 - $80,000 per year

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC) Australia is a global leader in transportation and logistics. Our vision is to open up a world of opportunities for customers by continually investing in stable, robust and sustainable shipping and logistics solutions.

In Australia, MSC opened its first office in 1989, before growing nationwide. The Australian head office is based in Fremantle, Western Australia, and our other offices located in South Australia, Queensland, New South Wales, Victoria, and Tasmania. Locally we have built a strong expertise in fields such as agriculture, dairy, meat, fruits, beverages and other food products, as well as paper materials, forest products and minerals.

For more information, please visit 

The Role

We are currently seeking a customer-focused and commercially minded Accounts Receivable Officer to join our Finance Team in Fremantle on a full-time 18-month maximum term contract as parental leave cover. At the conclusion of the contract, there is potential for a further 6-month extension in a part-time capacity, depending on business needs.

This dynamic role offers exposure to a wide variety of customers from global corporations to local corner stores and a diverse range of contracts and challenges. You'll be the key point of contact for customer queries, disputes, and payment allocations, often liaising with both Australian customers and overseas MSC agencies.

Key tasks and responsibilities:

  • Manage a specific debtor ledger and follow up on outstanding accounts

  • Build strong relationships through direct customer contact

  • Allocate and reconcile payments for services rendered

  • Act as an intermediary between customers and internal departments

  • Resolve customer disputes with professionalism
  • Collaborate with internal teams and international MSC offices to ensure smooth resolution of issues

Qualifications and skills:

  • Accounts receivable experience

  • A strong commitment to customer service

  • Ability to manage complex customer issues

  • Have the ability to work as part of a closely knit team

  • Excellent written and verbal communication skills

  • High attention to detail and accuracy

  • SAP experience highly regarded but not essential

  • Experience within the shipping or transport industry highly regarded, however not essential

Why join MSC?

At MSC, people are the heart of our business. We are not only dedicated to recruiting the right people into the right roles, but also to providing the training and support our teams need to progress their careers, in line with their own goals and aspirations.

You can look forward to a competitive salary, excellent development opportunities and a comprehensive benefits package, including Income Protection Insurance, Employee Assistance Program, Novated Leasing, and Global Travel Benefits including with our related entity – MSC Cruises.

To Apply

If you are ready to take the next step, please submit your resume with a covering letter detailing your relevant experience and qualifications.

MSC Australia is an equal opportunity employer, committed to developing and maintaining a diverse workforce. We encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.

This is an office-based position, remote working applications will not be considered.

Overseas applications and non-Australian residents, please also note that you must be legally entitled to work in Australia to be considered for this position, company visa sponsorship is not currently available.

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