Immigration Assistant/Receptionist

3 days ago

Brunswick East, Victoria, Australia Click Visa Immigration Lawyers Full time $60,000 - $80,000 per year

Role Description

This is a
part-time, on-site role
located in Brunswick East at
Click Visa Immigration Lawyers
, working
Monday to Friday, 9:30am – 2:30pm.

As a
Immigration Assistant/Receptionist
you will play a key role in supporting our immigration law practice. You will be the first point of contact for clients navigating complex visa and migration matters, ensuring they feel welcomed, supported, and reassured throughout their journey. Alongside reception and administrative duties, you will contribute to the smooth operation of the office, helping our legal team focus on achieving the best outcomes for clients.

Key Responsibilities

  • Act as the first point of contact for clients and visitors, ensuring a warm, professional, and empathetic welcome.
  • Manage incoming calls, emails, and correspondence, often involving sensitive immigration matters.
  • Assist clients with general enquiries and direct them appropriately within the firm.
  • Oversee office supplies, meeting room bookings, and general office upkeep.
  • Maintain cleanliness in common areas, including client-facing spaces.
  • Provide administrative support, including document management and data entry, often relating to visa applications.
  • Support the leadership team with ad-hoc tasks and coordination of office activities.

What We're Looking For

  • Previous experience as a receptionist, office coordinator, or in a similar administrative role.
  • Experience working in an immigration law office (highly regarded).
  • Understanding of the sensitivity and urgency often involved in migration matters.
  • Strong organisational skills with the ability to multitask and prioritise effectively.
  • Excellent communication and interpersonal skills, with empathy for clients from diverse cultural backgrounds.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general office systems.
  • A proactive, can-do attitude with a keen eye for detail.

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