Receptionist/Administration Assistant

3 days ago

Brunswick East, Victoria, Australia Aboriginal Community Elders Services Full time $40,000 - $60,000 per year

BACKGROUND

Since 1987, ACES has been providing programs and services to Aboriginal Elders. ACES was incorporated under the Associations Incorporation Act and has a Board of Management made up of elected community members.

In the Australian context, ACES is unique in being both Aboriginal community-controlled organisation and specializing in provision of both planned activity group and residential aged care services. At ACES culture is recognised as central to individual and community health. Further the integration of a range of programs on the site ensures continuity in the assessment and delivery of appropriate care to Aboriginal elders in a culturally appropriate environment as they age.

ENVIRONMENT

Amidst the hustle and bustle of East Brunswick, the Caring Place nestles in the serenity of lush, well maintained, bush-like gardens and the Merri Creek. The setting provides Residents with a friendly, relaxed culturally relevant home-like environment which is important to their health and well-being.

ROLE CONTEXT

The Receptionist/Administration Assistant is a key member of the organisation, responsible for administration duties, operation of PABX telephone system to answer incoming calls and direct callers to appropriate personnel when they are available and takes concise messages as required from time to time. The incumbent also greets customers when they visit the premises of ACES and ensures that they are treated politely and made to feel welcome whilst they are waiting to meet with the employee they need to meet with. In addition, the incumbent assists with invoicing, word processing, Occupational Health & Safety matters and other administrative tasks.

About you:

We are looking for a full-time Receptionist/Administration Assistant with excellent communication skills and proficiency in both administrative tasks and technology. You will have strong interpersonal skills and problem-solving abilities. Your ability to build relationships, practice diplomacy, and demonstrate accountability are also essential.

Most importantly, you will demonstrate our 'CORE Values' as detailed below.

ORGANISATIONAL VALUES

Caring

We care for our Elders and Community in a professional, sharing manner.

Respect

We show our respect through honest, transparent communication.

Honour

We proudly honour those we care for with dignity and discretion.

Culturally Safe

We ensure a culturally safe environment for all those we care for and work with.

Commitment

We are committed to providing our Elders and Community with a choice of the highest quality of care.

This position is designated for Aboriginal and Torres Strait Islander peoples. Being of Aboriginal or Torres Strait Islander heritage is a genuine occupational requirement and is permissible under Section 14(d) of the Anti-discrimination ACT 1977. Applicants must provide proof of Aboriginal or Torres Strait Islander identity and demonstrate the capability to engage effectively with Aboriginal communities and local groups.

For further enquiries and to obtain a position description please send an email to ACES Human Resources at ******

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