Operations Manager

4 days ago

Northern QLD, Australia Cayneston Pty Ltd Full time $600,000 - $800,000 per year

About us

Established in 1997, the Mad Cow Tavern is described as an "Australiana Saloon-Goodtime Bar". It has established itself as a fun, crazy and iconic bar with a laid-back North Queensland attitude. Our Team Creates an Exceptional Customer Experience Through an Entertaining Environment.

Qualifications & experience

  • Our team are seeking a passionate, results-driven, dynamic leader with a firm background in pubs, nightclubs, beverage, and promotions. A minimum of 4-5 years of experience is desired.
  • You will be able to confidently interpret budgets, wage costs, job budgets, and reports, and implement strategies to manage costs and maximise revenue for the business efficiently.

Must have permanent Australian work rights

Tasks & responsibilities

  • The Operations Manager is responsible for day-to-day management, overseeing junior managers, staff training, rostering, security, compliance, and executing promotions and functions.
  • Your key KPI's are to drive turnover, maintain wages, improve GP% and positively promote the venue to attract and retain patrons.
  • Proficiency with POS systems and venue management software
  • Experience with staff scheduling and roster management systems
  • Experience managing teams of 40+ staff across multiple departments
  • Proven track record in venues with $6-8M+ annual turnover

Benefits

  • Flexibility and availability to work a minimum of 4 nights and be present during peak trade and events.
  • Attractive base salary along with bonuses that promote and reward for key KPI's results being achieved.

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