
Hotel Manager
2 days ago
The role – key duties
- Lead hotel operations across Front Office, Housekeeping, F&B and Maintenance
- Own daily performance: occupancy, ADR, RevPAR, guest satisfaction, cost control
- Workforce planning: rosters, hiring, training, performance & WHS compliance
- Revenue management with PMS/Channel Manager (e.g., Opera/Cloudbeds), rate & inventory strategy
- Budgeting & reporting to ownership (weekly/monthly KPIs)
- Supplier management; coordinate preventatives & rectifications with Maintenance
- Oversee compliance: RSA/Food Safety, audit readiness, cash controls, incident response
- Handle escalations/complaints; be available for after-hours decisions as needed
About you – skills & experience
- 3–5+ years hotel operations leadership (Hotel/Assistant/Duty Manager level)
- Strong people leadership; proven record improving RevPAR, costs and guest reviews
- Proficient with PMS/Channel Manager and OTA extranet management
- Solid budgeting, forecasting and reporting skills (Excel or BI tools)
- Excellent communication and stakeholder management; calm under pressure
- Desirable: Hospitality/Business Diploma, RSA, Food Safety Supervisor, First Aid
What we offer
- Competitive salary + super, staff rates, parking/meal benefits
- Autonomy to shape SOPs and guest experience; supportive owners; career pathway
How to apply
Send your CV + short cover letter addressing the criteria to or apply via the platform. Please include availability and notice period.
Visa sponsorship (TSS 482) may be considered for exceptional candidates who meet the criteria.
Job Type: Full-time
Pay: $77,000.00 – $79,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
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