Business Analysis Manager

Job Description

• Be a part of our People Services team and play a role in a key transformation initiative
• 2 year Fixed-Term opportunity based at our Head Office in Mascot
• Challenge yourself in a technology and people advisory role and work with a diverse range of stakeholders

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we're strong and resilient, and we work hard to make sure we're always at our best.

The Business Analysis Manager – Payroll Transformation will participate in the management of and contribute to the successful delivery of the Payroll Transformation Program by leading the business analysis practice and team for the Program, ensuring best-practice and consistency in business analysis across the program and throughout the System Development Lifecycle (SDLC).

The Business Analysis Manager is accountable for business analysis throughout the SLDC by managing business process and business analyst resources to define business processes and requirements, specify and validate functional design/ system configuration, perform functional system testing, support user acceptance testing and participate in and support change management and user training activities relevant to the domain. The role also involves ensuring collaboration, consistency, and alignment across the program and domain to avoid silo effects, as well as participating in overall program management and contributing to the successful delivery of the Payroll Transformation Program.

The successful individual will also lead a high-performing team to provide valuable consulting services and bridge the gap between the Business and Technology teams. This role will apply strategic and commercial thinking, sophisticated technical skills, as well as advanced stakeholder and people management skills to guide the strategy and execution of the Payroll Transformation Program.

You'll have:

• 10+ years' experience as a business analyst across the end-to-end system
  
  development lifecycle (including 7+ years' experience working in a similar scale,
  
  complex organisation, and relevant domain).
• 5+ years' experience managing Business and Process Analysts.
• BABOK, IIBA, BPMN or other business analyst certification (highly desirable).
• Demonstrated experience with Waterfall and Agile methodologies.
• Proven ability to manage senior stakeholders, navigate ambiguity, and balance competing priorities with resilience and adaptability.
• Experience leading Business Analysts and Business Process Analysts, with a strong track record in implementing best practices across SDLC.
• Significant experience of best practice delivery frameworks and their methodologies, including business process, requirements, scrum, Kanban, lean, design-thinking, human-centred design, multivariate testing, continuous improvement.
• Exceptional interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
• Strong commercial acumen and analytical skills, with experience translating data insights into actionable business recommendations.
• Ability to set and govern strategic initiatives aligned with business needs and industry trends.
• Skilled in integrating technical, commercial, and strategic inputs to design effective solutions.
• Demonstrated success in motivating teams, fostering collaboration, and building strong business partnerships.

Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close on the 22nd of September

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.