Luxury Skincare Spa Manager

5 days ago

Gosford, New South Wales, Australia Lumiere NSW Pty Ltd Full time $66,000 - $96,000 per year

Luxury Skincare Spa Manager & Senior Sales Expert | Casual Role

Retail & Consumer Products → Retail Assistants

Casual | $33–$40 per hour + 5% commission

NO STUDENTS | Must be available full-time including weekends

Do you have a strong background in retail leadership and a passion for high-end beauty sales?

This is your chance to lead a luxury skincare spa and treatment space located in Terrigal, Central Coast.

We are looking for a dynamic Spa Manager who is both a confident salesperson and an inspiring team leader. This role requires someone who can take charge of the sales floor, deliver a premium client experience, and guide a small team to outstanding results.

This is a hands-on position - ideal for someone who loves to sell, lead, and create impact in a high-performance, customer-focused environment.

About the Position

This is a casual opportunity, working 5 days per week, with weekend availability required.

You'll lead the overall daily operations and be responsible for achieving both team and personal sales targets. In addition to managing the team and stock, you'll also engage directly with clients - offering professional consultations and high-value product recommendations.

Additional Responsibilities:

  • Be available on the spa's phone during all working hours, handling client calls with excellent customer service.
  • Ensure client attendance by sending confirmation messages and following up with a phone call one day before each appointment.
  • Provide secretarial support, including managing bookings and client communications.

Your support team includes:

  • A small, focused sales team - your role is to train, motivate, and work alongside them to drive performance.

We're looking for someone who thrives in a fast-paced, customer-centric environment and leads by example.

Main Duties
  • Oversee all aspects of daily operations in a premium skincare setting
  • Provide personalised skincare consultations and exceed sales goals
  • Support, guide, and train team members to improve sales and service
  • Ensure client confirmations and provide phone-based customer service
  • Maintain a visually stunning and organised space at all times
  • Handle team rosters, stock control, store procedures, and performance reviews
Who You Are
  • Experienced in retail management - preferably in skincare, cosmetics, fashion, or high-end retail
  • A strong closer - persuasive, confident, and target-driven
  • A natural leader who uplifts and energises their team
  • Highly presentable with excellent communication skills
  • Reliable, structured, and always one step ahead
  • Available full-time and on weekends - this role requires full commitment
  • Not open to students - we need a steady, professional presence in-store
What's On Offer
  • $33–$40 per hour + 5% commission on your own sales
  • Weekly bonuses for store sales performance
  • Luxury skincare product training and treatment education provided
  • Work in a premium Central Coast location
  • Join a supportive and ambitious team
  • Opportunity to grow with an expanding brand

Ready to Join Us?

If you're a natural leader who loves sales, beauty, and luxury - we'd love to hear from you.

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