Bookings Officer

3 days ago

North Shore, New South Wales, Australia Ramsay Health Care Full time
  • Permanent Full Time Opportunity- Enjoy flexible hours for better work life balance
  • Join Australia's largest private health care provider.
  • We care about YOU Access counselling, wellbeing services, legal & financial assistance

About the Role

  • Our customer focused administration team are responsible for ensuring the seamless patient health journey.
  • This opportunity will see you responsible for key duties including patient scheduling, patient admission/pre-admissions and health fund checks.
  • This role is based within our general office and is the first point of contact for our patients and their families you will strive to deliver an exceptional customer service experience for all.

Your Skills and Experience

  • Proven ability to work effectively in a team environment and independently as required
  • Prior medical receptionist or admissions/pre-admissions experience highly desirable
  • Scheduling and health fund checking experience highly desirable
  • Commitment to providing excellent customer service outcomes for all patients, visitors and doctors
  • Proven organisational skills and the ability to coordinate multiple tasks
  • Exceptional customer service skills
  • Excellent communication skills and demonstrated problem solving ability
  • High degree of accuracy and attention to detail
  • A Certificate in Medical Terminology will be highly regarded along with any knowledge of health fund administrative processing

Remuneration

A base hourly rate of $ superannuation, based on experience level and qualifications, exclusive of penalties or allowances. (NSW HPSS Clerk Grade 4 Year 1)

About Us

North Shore Private Hospital (NSPH) is a 336-bed surgical, medical and maternity facility located on Sydney's lower North Shore.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

What's in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

  • Must provide aNational Police Check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Sally Wells on

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at

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