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Associate Managing Consultant/PMO, Program Management, Advisors

2 weeks ago

Melbourne, Victoria, Australia Mastercard Full time $90,000 - $120,000 per year

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Managing Consultant/PMO, Program Management, Advisors & Consulting ServicesAll About Us
The Services team is a key differentiator for Mastercard, providing expertise that helps our customers grow. This team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

All About the Role
Make an Impact as an Associate Managing Consultant, Advisors Program Management.
Advisors Program Management is an execution-oriented client-facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

• Developing new products and strategies and ensuring smooth and efficient delivery to market.

• Strengthening client's internal skills, knowledge and experience in critical areas.

• Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual.

• Transforming client processes and optimizing their management practices.

As an Associate Managing Consultant, you will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will also ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.

All About You

• Experience in delivery of large, complex projects / programs of diverse size in a cross-functional, multicultural environment.

• Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized PM/PMO/ Change/Service management methodologies is an advantage.

• Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and / or technical expertise to the project team across multiple disciplines and geographies.

• Develop strong presence in the client organization extending beyond the immediate boundaries of the program.

• Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization.

• Think 'Out of the Box' and can challenge the status quo with supporting analysis.

• Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions.

• Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources.

• Able to perform and articulate cost / benefit / risk analysis.

• Able to lead, motivate and develop a team of professionals

All About Your Education & Skills

• Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred.

• 4-6 years of Project Management experience.

• Professional accreditation such as Project Management Professional (PMP) desirable.

• Exposure specifically in payments, cards and/or retail banking or merchants and/or consultancies.

• Comfortable with significant client interaction and interest in building relationships.

• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment.

• Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred.

• Willingness to travel.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.