Project Officer QMS

Division: Homes NSW

Location:
Parramatta, NSW, AU, 2150

Req ID: 77492

Project Officer QMS

• Location – Parramatta, 50% office attendance required (in accordance with the DCJ Flexible Work Policy)
• Employment type – Ongoing Full-time
• Salary – Clerk Grade 7/8 $113,574 - $125,720 plus superannuation and leave loading

Your role

The role of a Project Officer is critical and essential for Portfolio Delivery Unit to maintain and upkeep the many facets of the Quality Management Systems (QMS). The role is responsible for the effective and efficient management of project requirements for the Housing Portfolio. This includes the successful and accurate management of tasks associated with administration; 'triaging' of priority tasks and proactive identification of system, policy and process improvements to consistently meet divisional and organisational requirements and enhance business satisfaction.

What you'll do

As the Project Officer, you will be responsible for the effective and efficient management of the QMS requirements within the Housing Portfolio Division function as assigned including:

• Support the QMS and Reporting by implement and maintaining project reporting and documentation processes, ensuring updates align with QMS requirements for managers, directors, and key stakeholders.

• Apply knowledge of admin requirements and business priorities to effectively manage tasks, while capturing and sharing insights to drive continuous improvement of processes and systems.

• Work closely with stakeholders to gather feedback, provide advice and enhance best practices, compliance, and continuous improvement across systems and documentation.

• Manage assigned projects using project management principles, coordinate resources, monitor progress and apply risk management measures.

• Analyse and report on systems and processes for efficiency, cost and quality, documenting lessons learned and contributing to ongoing business process improvement.

What we're looking for

To be successful in this role, the ideal candidate will have:

• Exceptional attention to detail

• Ability to juggle multiple projects at a time

• Project coordination and management skills

• Ability to work through high-volume workloads

• Strong work ethic and problem solver

• Demonstrated capability in collaboration, data capture, analysis, information presentation and reporting.

• Knowledge of and/ or experience in application of Quality Management System (QMS) systems and processes

Download the role description.

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We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Sunday 14 September 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Wayne Haworth via

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Jessica Tan on or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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