Operations Support Officer

1 day ago

Adelaide South Australia Australia RTC Group Full time $60,000 - $80,000 per year

About us

RTC Group is a leading provider of maintenance and construction services across Australia. With strong growth plans, the company is distinguished by a commitment to quality, excellence and "setting the standard" in all areas of operations and service delivery. Collaboration, authenticity, driving best practice and creating a business that supports the community is at the heart of what we do.

At RTC Group we understand that our people are our greatest asset, we set the bar for an inclusive, participative workplace where staff and contractors are not just a number; their contributions are always welcomed, encouraged, and valued.

Our Facilities Maintenance team provide planned and responsive maintenance, emergency repairs, disability modification upgrades, vacant restorations, and property surveys, services throughout New South Wales, South Australia and Tasmania.

The Opportunity:

We are seeking an experienced and reliable Operations Support Officer to join our Facilities Maintenance team, based in our Adelaide Office.

As an Operations Support Officer you are accountable for responding to and coordinating maintenance work orders from start to finish, in accordance with set KPI's.

You will liaise directly with clients, sub-contractors and the operations team to ensure projects are scheduled, allocated and completed in line with agreed timeframes.

This is a fast-paced role in a dynamic environment, where no two days are the same and provides an essential service to the local community.

Key Duties:


• Review work orders and required works for completion.


• Allocate works to sub-contractors.


• Monitor progress of works, liaising with stakeholders as required.


• Keep accurate and up-to date records for all work orders.


• Respond to inbound calls and emails.


• Develop solutions to problems and errors as they arise.


• Generate and distribute reports.


• Assess work order claims and approve at completion.


• Escalate compliance concerns to the operations team.

About You:

The successful candidate will demonstrate high-level customer service skills and have previous experience working in an operations support role (experience in the facilities maintenance or building/construction industry will be highly regarded).

With multiple projects on the go at any one time, you will thrive working in a fast-paced environment, with excellent attention to detail and be adept at managing multiple competing demands to ensure work orders are completed in line with set timeframes.

You will be a strong communicator, both written and verbal and have the people skills required to build positive relationships with stakeholders at all levels.

Working closely with our operations team, sub-contractors and clients, you will be an effective collaborator, whilst also being highly autonomous to coordinate all aspects of work orders without direction.

Essential Requirements:


• Previous customer service or administration experience.


• National Police Check.


• Experience utilising software databases for keeping records and reporting.


• Proficiency with Microsoft Office.

Our Benefits:


• Training and upskilling provided


• Opportunity for career progression


• Employee Assistance Program

Candidates from all backgrounds are encouraged to apply. RTC Group is committed to fostering a workplace that values diversity and inclusion, where every individual is respected and has the opportunity to thrive.

  • Aircraft Support Officer

    1 day ago

    Adelaide, South Australia, REX Full time $40,000 - $70,000 per year

    Rex is seeking active, adaptable and reliable individuals to join our Adelaide team as Aircraft Support Officers. If you love being outdoors and doing physical work, we have multiple vacancies in part-time and casual capacities.About the roleAs an Aircraft Support Officer at Rex, you'll play a big part in getting our aircraft to their destination safely and...

  • Operation Officer

    1 day ago

    Australia World Bank Group Full time $104,000 - $150,000 per year

    (Associate) Operation Officer - Sydney Job #: req34800Organization: IFCSector: OperationsGrade: GFTerm Duration: 3 years 0 monthsRecruitment Type: Local RecruitmentLocation: Sydney,AustraliaRequired Language(s): EnglishPreferred Language(s):Closing Date: 11/21/2025 (MM/DD/YYYY) at 11:59pm UTCDescription Build a career with impact. Working at the...

  • Operations Officer

    1 day ago

    Australia GSB Full time $50,000 - $80,000 per year

    Operations OfficerAs our highly valued Operations Officer based in Brisbane, your role will be helping customers resolve enquires via electronic channels and by supporting staff that directly impact the customer experience.The role will also require an analytical approach to a variety of complex situations that may arise. It will require a collaborative...

  • Business Support Officer

    1 day ago

    Wingfield, South Australia , Australia Avero Pty Full time $40,000 - $60,000 per year

    Summary:We are seeking a highly organized and detail-oriented Business Support Officer to provide administrative and operational support to our organization. The ideal candidate will be responsible for managing day-to-day operations, coordinating with various departments, and ensuring smooth functioning of the business.Responsibilities:Provide administrative...

  • Site Manager

    1 day ago

    Adelaide, South Australia , Australia Unita Group Operations Full time $80,000 - $120,000 per year

    Unita is a national design & construct building company that prides itself on helping bring brands and spaces to life, by providing the best outcomes for our clients. Uniquely, Unita combines planning, design, manufacturing, project management & construction to deliver pragmatic end-to-end solutions.Unita's cross-industry experience means all our services...

  • APS4 Operations Officer

    2 weeks ago

    Australia National Disability Insurance Agency Full time $76,737 - $85,774 per year

    Be part of a culturally diverse, inclusive, and accessible workplaceRemote working arrangements available$76,737 - $85,174 (plus 15.4% superannuation)Our participants, Our people, Our purposeCurrently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance...

  • Tender and Sales Support Officer

    1 day ago

    Adelaide, South Australia , Australia Consunet Pty Full time $60,000 - $90,000 per year

    About the CompanyFor over 25 years, Consunet has grown as a sovereign enterprise, delivering trusted cyber and spectrum security solutions with agility, precision, and purpose. Our work protects what matters most by safeguarding national interests and supporting Australia's Defence and Intelligence communities.Our expertise spans Information Warfare,...

  • Chief Operating Officer

    1 week ago

    Australia Byfields Full time $120,000 - $180,000 per year

    About usByfields Business Advisers is Western Australia's premier mid-tier public accounting firm, trusted by businesses for our expertise, innovative thinking, and focus on growth. With 100 employees, 12 directors, and offices across Perth and regional WA, we have built our reputation on delivering strategic advice and strong client partnerships,...

  • EOI Project-Program Manager, Project Support Officer, Procurement Professional

    1 day ago

    Adelaide, South Australia , Australia Logi-Tech Pty Full time $80,000 - $120,000 per year

    Job Title: Project Manager, Program Manager, Project Support Officer, and/or Procurement Professional – to work in the Australian Defence Sector – Expressions of Interest.Locations: South Australia (Edinburgh Defence Precinct), Victoria (Fishermens Bend and Southbank), and Australian Capital Territory.Job Type: Full-Time, Part-Time, Permanent and...

  • Disability Support Worker – Greater Adelaide

    1 day ago

    Eastwood, South Australia , Australia Total Support Services Full time $45,000 - $65,000 per year

    Do you have a passion to make a difference and help people to achieve their goals?Total Support Services is looking for enthusiastic Support Workers to join our teamWho we are:Total Support Services operate from South Australia Tasmania and Queensland. We are a NDIS registered and certified organisation. Total Support Services has been supporting people with...