Operations Officer

23 hours ago

Australia GSB Full time $50,000 - $80,000 per year

Operations Officer

As our highly valued Operations Officer based in Brisbane, your role will be helping customers resolve enquires via electronic channels and by supporting staff that directly impact the customer experience.

The role will also require an analytical approach to a variety of complex situations that may arise. It will require a collaborative outlook and working across various business units to deliver excellent customer outcomes.

You'll make an impact by:  

  • Providing assistance to the Manager and Team Leader with essential non-core tasks and ad hoc escalations.
  • Comprehend and respond to unique customer and internal enquiries via a number of channels including digital and voice.
  • Leverage internal and external relationships with relevant stakeholders to drive better customer experiences.

Do things differently with us  

To succeed in this role, you will have: 

  • 12 months experience in customer service or financial services industry (frontline or back-office experience equally desirable).
  • High levels of computer literacy with an emphasis on accuracy.
  • Be a detail oriented individual with a problem solving mindset

Why Great Southern Bank? 

Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: 

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

Imagine working for a bank that truly helps people. You can. 

Questions? Please contact our Talent Acquisition team at  

At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.

#LI-Hybrid

  • Operation Officer

    1 day ago

    Australia World Bank Group Full time $104,000 - $150,000 per year

    (Associate) Operation Officer - Sydney Job #: req34800Organization: IFCSector: OperationsGrade: GFTerm Duration: 3 years 0 monthsRecruitment Type: Local RecruitmentLocation: Sydney,AustraliaRequired Language(s): EnglishPreferred Language(s):Closing Date: 11/21/2025 (MM/DD/YYYY) at 11:59pm UTCDescription Build a career with impact. Working at the...

  • APS4 Operations Officer

    1 week ago

    Australia National Disability Insurance Agency Full time $76,737 - $85,774 per year

    Be part of a culturally diverse, inclusive, and accessible workplaceRemote working arrangements available$76,737 - $85,174 (plus 15.4% superannuation)Our participants, Our people, Our purposeCurrently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance...

  • Chief Operating Officer

    1 week ago

    Australia Byfields Full time $120,000 - $180,000 per year

    About usByfields Business Advisers is Western Australia's premier mid-tier public accounting firm, trusted by businesses for our expertise, innovative thinking, and focus on growth. With 100 employees, 12 directors, and offices across Perth and regional WA, we have built our reputation on delivering strategic advice and strong client partnerships,...

  • Operations Support Officer

    1 day ago

    Adelaide, South Australia , Australia RTC Group Full time $60,000 - $80,000 per year

    About usRTC Group is a leading provider of maintenance and construction services across Australia. With strong growth plans, the company is distinguished by a commitment to quality, excellence and "setting the standard" in all areas of operations and service delivery. Collaboration, authenticity, driving best practice and creating a business that supports...

  • Chief Operation Officer

    1 day ago

    Cromer, Australia Culligan Water Full time $120,000 - $180,000 per year

    Position: Chief Operating Officer (COO) at Culligan WaterCulligan Water is seeking a highly qualified and experienced Chief Operating Officer to join our dynamic and growing team. As a leader in the water treatment industry for over 80 years, Culligan Water is committed to providing exceptional products and services to our customers. We are looking for a...

  • Chief Operating Officer

    1 day ago

    Perth, Western Australia , Australia Byfields Full time $120,000 - $180,000 per year

    About usByfields Business Advisers is Western Australia's premier mid-tier public accounting firm, trusted by businesses for our expertise, innovative thinking, and focus on growth. With 100 employees, 12 directors, and offices across Perth and regional WA, we have built our reputation on delivering strategic advice and strong client partnerships,...

  • Heliport Operations Officer

    1 day ago

    Broome, Western Australia , Australia Broome International Airport Full time $80,995 per year

    HELIPORT OPERATIONS OFFICERAbout the OrganisationBroome Heliport, a division of Broome Shared Services, is owned and operated by the Broome International Airport Group (BIAG). It is one of the largest and best-equipped heliports in the Southern Hemisphere. This facility plays a vital role in transporting oil and gas personnel to operations in the Browse...

  • Chief Operating Officer

    1 day ago

    Melbourne, Victoria , Australia LHR Full time $200,000 - $250,000 per year

    Job Title: Chief Operating Officer (COO)Location: Australia-wide (Head Office: Wheelers Hill, Victoria)Salary: $200,000 – $250,000 per annumAbout Us:We are a leading beauty service provider with over 80 stores across Australia and New Zealand, specializing in affordable beauty services such as threading, waxing, tinting, eyelash extensions, and facials....

  • Melsafe Operations Response Officer

    7 days ago

    Australia City of Melville Full time $28,100 per year

    ORGANISATION UNIT:LOCATION:TENURE:CLOSING:SYNOPSIS:This is a 12-Month Recruitment Pool for casual appointments. Suitable applicants will be placed in a recruitment pool.If you're proactive and want to play a key role in keeping the community safe, we'd love to hear from youAs a MelSafe Operations Response Officer, you'll be on the frontline, out in the...

  • MelSafe Operations Response Officer

    7 days ago

    Australia City of Melville Full time $60,000 - $90,000 per year

    ORGANISATION UNIT:LOCATION:TENURE:CLOSING:SYNOPSIS:Join the City of Melville's MelSafe Community Safety team as an MelSafe Operations Response Officer covering day shifts.You'll be out and about responding to a range of incidents - from animal control and local law matters to welfare checks and community safety concerns.This is a hands-on role where every...