Coordinator of Volunteers

Requisition No: 5469

Executive Division: People Culture & Communications

Division: OrgChangeTrans CommEngVol

Program: Community Engagement & Volunteers

Department: Community Engagement & Volunteering

Enterprise Agreement: Varied Health and Allied Services, Managers and Ad

Job Function: Administration & Leadership

Project:

Coordinator of Volunteers - Retail

• Location: Footscray Hospital
• Employment Type: Fixed Term, Part-Time (32 hours/week)
• Salary: Admin Grade 3 + Superannuation + Salary Packaging

About the role

This position is responsible for the effective and efficient supervision and management of the volunteer team in the Footscray Hospital retail site. The role will consolidate the procedures for the retail precinct and manage the daily operations and responsibilities of the Opportunity Shop. The role also supports the recruitment, supervision, and management of volunteers at Footscray Hospital, as directed by the Team Leader.

Key responsibilities:

• Manage and supervise the volunteer team at the Footscray Hospital, including the Opportunity shop.
• Implement the current volunteer recruitment plan relevant to Footscray Hospital, including the Opportunity shop and manage the application and onboarding process.
• Improve visual merchandising and inventory management to maximise the sales and profitability of the shop.
• Manage the sorting and rotation of incoming donations to ensure frequent stock rotation and quality goods.
• Be accountable for the managing and recording of sales, ensuring daily takings are recorded and banked in accordance with WH procedures.

About you:

• Proven experience in retail visual merchandising and store presentation.
• Strong background in working with and supporting volunteers.
• Confident communicator with a people-first approach.
• Self-starter with the ability to work independently and problem-solve on the go.
• Flexible and resilient in fast-paced environments.
• Organised, with a talent for juggling tasks and meeting deadlines.

Position Description

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients' lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you're passionate about creating engaging retail experiences while making a difference in your community, we'd love to hear from you. Simply click on the "apply" button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 21 October 2025.

Enquiries: For further information about this role, contact:

Name: Kerry Shanahan

Title: Manager of Community Engagement & Volunteers

Email:

Phone:

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health