Customer Service Team Leader

5 days ago

Brisbane, Queensland, Australia Cleanaway Operations Pty Ltd Full time $90,000 - $120,000 per year

About Us

Join us at Cleanaway and contribute to making a sustainable future possible together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Based in Willawong QLD, the Customer Service Team Leader is pivotal in leading and supporting our dedicated customer service team. Your focus will be on delivering outstanding customer experiences, ensuring efficient service delivery, and continuously improving team performance.

  • Monitor the integrity of daily data entry to ensure accuracy for invoicing, reporting and run sheet production, and that deadlines are met
  • Monitor calls to ensure prompt and appropriate corrective action from the Customer Service Officers in response to customer queries and complaints and implement systems to combat recurrence of issues
  • Assist the leadership team in the provision of a consistent approach to customer service and service delivery by ensuring systems are in place and agreed timeframes are being met

About You

We're looking for someone with strong leadership abilities, excellent communication skills, and a commitment to sustainability. If you're passionate about making a positive impact and driving results, we'd love to hear from you

  • Experience in leading customer service/admin personnel in a contact centre environment
  • Intermediate competency with MS Office Suite of products
  • Demonstrated experience in influencing and managing expectations across internal and external stakeholders

Why join Cleanaway?

  • Competitive salary package
  • Flexible working arrangements
  • Career opportunities in a high growth, Australian business
  • Supportive and safe work environment
  • Paid parental leave
  • Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including reference checks, verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit and let's make a positive impact together.

  • Customer Service Team Leader

    3 hours ago

    Brisbane, Queensland, Australia Topdeck Travel Full time $80,000 - $120,000 per year

    Brand:Global TouringPosition:Customer Service Team LeaderReporting to:Global Customer Service ManagerLocation Base:BrisbaneContract:Full Time. Salary + Bonus (based on sales targets & KPI's)The Global Touring team inspires people through life-changing travel experiences. We're a group touring company, and through our brands Topdeck Travel and Back-Roads...

  • Customer Service Team Leader

    3 days ago

    Brisbane, Queensland, Australia Coogee Full time $90,000 - $120,000 per year

    Why Join CoogeeFounded in 1971, Coogee is more than just a business—we are a team of passionate professionals dedicated to delivering top-tier industrial, agricultural, and mineral processing chemicals across Australia and internationally. With operations in WA, Queensland, New South Wales, and Victoria, we provide chemical manufacturing, tank terminals,...

  • Sales Executive

    5 days ago

    Brisbane, Queensland, Australia Leader Full time $90,000 - $120,000 per year

    Sales Executive – Telco & Data Services (Breeze Connect)Location: Brisbane, QueenslandEmployment Type: Full-timeAbout UsJoin Australia's Fastest-Growing IT Distributor – Work with A-Players, Deliver A-Grade ResultsLeader is one of Australia's largest privately owned IT distributors and a rising force in the Unified Communications space through our...

  • State In-Field Team Leader

    1 week ago

    Brisbane, Queensland, Australia A TEAM Merchandising Full time $60,000 - $75,000 per year

    Full-Time- Part Time- Casual | Field-Based Role |National Merchandising TeamAbout UsATeam Merchandising partners with some of Australia's known brands and retailers, delivering exceptional merchandising, promotional, and compliance services.As our client portfolio continues to expand, we're looking for a hands-on State In-Field Team Leader to help support...

  • Sales Executive

    5 days ago

    Brisbane, Queensland, Australia Leader Computers Full time $60,000 - $120,000 per year

    Sales Executive - Telco & Data ServicesAbout UsJoin Australia's Fastest-Growing IT Distributor – Work with A-Players, Deliver A-Grade ResultsLeader is one of Australia's largest privately owned IT distributors and a rising force in the Unified Communications space through our telco brand, Breeze Connect. We partner with over 14,000 IT resellers nationally...

  • Team Leader Food Services

    5 days ago

    Brisbane, Queensland, Australia UnitingCare Queensland Full time $42,000 - $73,500 per year

    Food Services Team Leader | St Andrews HospitalEmployment Term: Permanent Part Time - 60 hours per fortnightLocation: Spring Hill – BrisbaneRemuneration: $35.32 p/hr + 12% Super + NFP Salary Packaging (save tax and increase your take home pay) + Penalties & AllowancesReports To: Food Service Manager and Head ChefApplications Close: 21st of September...

  • Team Leader Food Services

    3 days ago

    Brisbane, Queensland, Australia UnitingCare Health Full time $60,000 - $90,000 per year

    Food Services Team Leader | St Andrews HospitalEmployment Term: Permanent Part Time - 60 hours per fortnightLocation: Spring Hill – BrisbaneRemuneration: $35.32 p/hr + 12% Super + NFP Salary Packaging (save tax and increase your take home pay) + Penalties & AllowancesReports To: Food Service Manager and Head ChefApplications Close: 21st of September...

  • Customer Solutions Team Leader

    1 week ago

    Brisbane, Queensland, Australia SilverChef Full time $90,000 - $120,000 per year

    Job Type: Permanent - Full TimeLocation: Brisbane- West EndJob Category: Call Centre and Customer ServiceAbout UsBe part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely...

  • Junior Administration Assistant

    3 days ago

    Brisbane, Queensland, Australia Leader Restoration Full time $45,000 - $60,000 per year

    Our restoration company has been specialising in Insurance Repairs for over 20 years. We have a dedicated team of skilled professionals and are offering an opportunity for a Junior Administration Assistant to join us on a full-time permanent basis.This role is perfect for a recent school leaver who is looking to kick-start their career in administration....

  • Customer Service Team Member

    5 days ago

    Brisbane, Queensland, Australia Allan Hall Human Resource Services Full time $60,000 - $90,000 per year

    Looking to grow your career in a fast-paced, people-focused environment?Dotmar Willawong is on the lookout for a confident and customer-driven sales professional to join our energetic and supportive teamWhether you have similar experience or you're keen to learn and grow, this is your chance to build a long-term career with a national industry leader.Your...