Arts Administration Officer

1 week ago

Alice Springs, Northern Territory, Australia Central Craft Full time $64,500 - $81,000 per year

The Administration Officer provides vital operational support across Central Craft's programs, retail outlet, membership services, and events. This role ensures smooth day-to-day operations, effective volunteer coordination, accurate financial and membership record-keeping, and excellent customer service. Key focus areas include:

● Managing workshop, gallery, and shop transactions through the Shopify POS system.

● Supporting members and coordinating volunteers.

● Assisting with event delivery and promotion.

● Undertaking general administration, finance processing, and database management.

Salary Band: $31.25-$39.20 per hour which includes 25% causal loading

plus 12% super.

RESPONSIBILITIES

1. Program Delivery

● Assist management staff and/or the Management Committee with daily operations of the retail outlet.

● Train and support shop volunteers (or delegate training as required).

● Coordinate and maintain the volunteer roster.

2. Administration and General Duties

● Provide or delegate POS training for shop volunteers.

● Assist in retail shop marketing and promotion under the direction of management staff.

● Facilitate the shop display and delegation of visual merchandising.

● Assist with reordering of office and studio stock and supplies.

● Maintain craft seller, membership and FOB-key databases.

● Upload and maintain craft seller inventory in Shopify.

● Respond to phone, email, and in-person enquiries.

● Distribute mail.

● Deposit weekly cash sales into the bank account.

● Undertake other administrative tasks as directed.

3. Financial

● Process stock orders and maintain inventory records.

● Prepare monthly craft seller payments.

● Process banking and perform bank reconciliations.

● Generate monthly financial and sales reports.

● Assist with preparing reports for funding bodies as required.

4. Event Support

● Provide administrative and logistical support for activities and events in the annual program including (but not limited to) workshops, exhibitions, venue hires, and special events.

● Assist with preparation of promotional materials, price lists, catalogues, and press releases.

● Support the coordination of venue hire bookings, including: ○ Ensuring spaces are clean, safe, and ready for use.

○ Conducting venue inductions with hirers, including briefing on equipment, safety, and facilities use.

○ Completing pre- and post-hire condition reports in consultation with hirers.

Qualifications and Key Selection Criteria:

Essential

● Demonstrated experience in administration.

● Ability to coordinate diverse functions and meet client needs.

● Problem-solving and sound decision-making skills.

● Ability to manage workloads across multiple priorities.

● Self-motivation and effective time management.

● Working knowledge of Shopify POS and Xero finance systems.

● Passion for the arts and crafts.

Desirable

● Basic graphic design skills (e.g. Canva).

● Experience with social media for business promotion.

● Experience coordinating volunteers or managing rosters.

● Familiarity with occupational health and safety requirements in workshop or studio environments.

● Photography skills for documenting retail stock, exhibitions, or events.

● Experience in retail or gallery operations, particularly in the arts or creative industries.

● NT Driver's licence.

HOW TO APPLY

Please send a resume and cover letter answering how you meet the key selection criteria to

No application cut-off, the job will be filled when we find the right person so don't wait

Job Type: Casual

Pay: $31.25 – $39.20 per hour

Expected hours: 6 – 10 per week

Work Location: In person

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