Franchisee recruitment and onboarding support assistant

2 weeks ago

Sunshine Coast, Australia Smith & Sons Renovations & Extensions Full time $60,000 - $80,000 per year

Recruitment & Onboarding Administrator

Smith & Sons – Renovation and extension specialists.

About Us

Smith & Sons is a well-established franchise building company, trusted across Australia for quality renovations and builds. Our franchise partners are the heart of our business, and we are committed to supporting them with the right people, processes, and systems to ensure success.

The Role

We are seeking a motivated and organised Recruitment & Onboarding Administrator to join our team. This role will play a key part in collating, pre-screening, and supporting the onboarding of new team members across our franchise network.

You will be the first point of contact for potential candidates and will work closely with franchise owners and head office to ensure a smooth and professional recruitment and onboarding experience.

Key Responsibilities

  • Coordinate end-to-end recruitment processes in partnership with the Australian leader, shortlisting, interview scheduling, and pre-recruitment checks of interested parties.
  • Leaise with the in-house marketing team around the lead quantity, quality and insights gathered throughout the recruitment processes.
  • Support new franchise owners with recruitment administration and candidate communications
  • Prepare employment contracts and onboarding franchise agreement documentation
  • Facilitate induction processes to ensure a seamless start for new partnering builders.
  • Provide general HR and administrative support to the People & Culture team

About You

We're looking for someone who is proactive, detail-oriented, and thrives in a fast-paced environment. You will be a confident communicator with the ability to build strong relationships across a franchise network, a real team player.

You will bring:

  • Experience in recruitment administration, or a similar role desirable
  • Strong organisational skills with the ability to manage competing priorities
  • Excellent written and verbal communication skills
  • High attention to detail and commitment to confidentiality
  • Proficiency in Microsoft Office Suite

Why Join Smith & Sons?

  • Be part of a respected and growing franchise network in the building industry
  • Supportive team environment with opportunities for growth
  • The chance to directly contribute to the success of franchise owners and their teams

How to Apply

If you are an enthusiastic administrator with a passion for people and process, we'd love to hear from you.

Please submit your CV and a short cover letter outlining your suitability for the role via

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