Customer Service/ Telesales Operator

2 weeks ago

Northern QLD, Australia Bidfood Australia Ltd Full time $40,000 - $80,000 per year

Bidfood can offer you:

  • Staff Discounted Pricing on 6000+ items
  • Access to online workforce development programs
  • Team member access to Corporate Health Plans and other staff benefits
  • Employee Assistance programs to support Staff and their families

For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering industry in Australia. With 50+ locations and a team over 2,300 nationwide, Bidfood is recognised as one of the country's leading distributors to the industry. A fulltime opportunity exists for an adaptable team player to join our Customer Service/ Telesales team at our foodservice branch located in Townsville.

About the Role:

Reporting to the Administration Manager this position is responsible for providing over the phone customer service and provide a high level of customer service to external customers in addition to performing other administrative tasks, reports and quality assurance tasks and audits

Duties:

  • Respond to customer queries via telephone, in person and by email in a professional and timely manner
  • Liaise with purchasing and warehouse teams to ensure accuracy of supplier invoices, orders, resolve issues and provide information as requested
  • Carry out Counter sales efficiently with a focus on excellent customer service
  • Facilitate smooth processing of sales enquiries and customer orders and quotes
  • Provide general administrative tasks with an emphasis on accuracy as required
  • Conduct internal audits of the Quality and HACCP based food system

Skills and Experience:

  • Confident phone manner and excellent communication skills
  • Superior customer service skills with the ability to build and maintain successful working relationships
  • Action customer queries appropriately and in a timely manner
  • Strong organisational and planning skills, with the ability to prioritise and multi task
  • Able to work as part of a team and autonomously
  • Excellent computer literacy, including the ability to quickly learn internal systems
  • Applicants may be subject to a pre-employment medical

Sales experience and an understanding of the foodservice industry or an allied industry would be an advantage.

About Bidfood Townsville

Bidfood Townsville is more than just part of Australia's leading foodservice distributor – we're a key partner to North Queensland's diverse foodservice scene. From bustling pubs and restaurants to defence, healthcare and education providers, our team services a wide range of customers with local knowledge and dependable supply. We understand the pace, pressure and logistics involved in delivering across the tropics – and we meet that challenge every day with confidence and care.

If you believe you are the right person to join our team, please apply with your cover letter and resume.

Applications close:  Friday 12th September 2025

Please note only shortlisted candidates will be contacted

  • Telesales Consultant

    1 week ago

    Bundall QLD, Australia Travel + Leisure Co. Full time $60,000 - $120,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Sales and Customer Service Consultant

    7 days ago

    Bowen Hills QLD, Australia TMT Marketing Full time $182,400 per year

    TMT Marketing is now growing into sales and customer service via phones With an amazing long term partner in the wine industry. We have an on the ground promotion sales team in Canberra ACT, for QLD however:You will be helping us pioneer the whole industry for us, contacting as a customer service representative previous purchasers of their wineThis is not...

  • Operational Services Officer

    1 week ago

    Northern QLD, Australia Townsville Hospital and Health Service Full time $41,000 - $90,000 per year

    About the opportunityThe Food Services Operational Services Officer (OSO) provides operational support to ensure the highest standard of function service delivery and the achievement of Townsville Hospital and Health Service strategic objectives.The position is responsible for meal production, service, and delivery of the Townsville University Hospital...

  • Customer Service Representative

    2 weeks ago

    Gladstone QLD, Australia Bidfood Full time $40,000 - $60,000 per year

    Bidfood Gladstone is looking for a confident and customer-focused individual to join our team as a casual Customer Service Representative at our branch. This role will provide 20 – 38 hours per week, between the hours of 8:00am and 4:00pm. This is an inbound, phone-based role – no cold calling, no outbound sales. As the first point of contact for many of...

  • Senior Operational Services Officer

    2 weeks ago

    Northern QLD, Australia Townsville Hospital and Health Service Full time $104,000 - $156,000 per year

    About the work unit / facilityParklands Residential Aged Care / Rural Hospitals Service Group / Kirwan CampusAbout your new employerClinical ExcellenceThe Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised...

  • Communications Operator

    1 week ago

    Northern QLD, Australia Queensland Police Service Full time $60,000 - $90,000 per year

    Police Communication Operators work within a dynamic environment, that is committed to providing superior, client focused 'Triple Zero Call Taking and Police Dispatch' services across Queensland in response to community requests for assistance.Your Key Accountabilities:The core capability requirements for this role are:Manage calls for service, in emergency,...

  • Forklift Operator

    1 week ago

    Northern QLD, Australia Consolidated Linen Service Full time $33,080 - $75,954 per year

    We are currently seeking a Forklift Operator & Production Operator/Forklift Relief for an immediate start, 5 days a week on a casual basis at our Cannonvale location.We currently have two positions open:Forklift Operator:5am - 12pm, Monday to Friday and some Saturdays (during peak periods); Overtime rates apply.As a Forklift Operator your main task is...

  • Operational Services Officer

    2 weeks ago

    Northern QLD, Australia Department of Health - Queensland Full time $60,000 - $80,000 per year

    Mackay Hospital and Health Service provides health services in a range of regional, community and rural settings. Join an expanding Health Service with a culture of collaboration, trust, respect and teamwork. Our workplace is fast paced, challenging and supportive, where every employee plays a critical role in our success.Working for Mackay Hospital and...

  • Operational Officer

    1 week ago

    Northern QLD, Australia Mackay Hospital and Health Service Full time $45,000 - $60,000 per year

    Role detailsThe Operational Services (Rural) at the Bowen Hospital is seeking applications for a Operational Officer (Mixed Skills) to join their team on a casual basis.How to apply and for mandatory requirements regarding this role, please refer to the attached Role Description.Your opportunityThis position will be responsible for providing support services...

  • Operational Services Officer

    5 days ago

    Northern QLD, Australia Department of Health - Queensland Full time $104,000 - $130,878 per year

    Operational Services Officer – Holiday Relief, Support Services Department, Townsville University Hospital, OO2, Permanent Full Time/Part TimeJoin a dynamic team delivering essential non-clinical services across Townsville University Hospital. Be part of a 7-day, 24-hour operation supporting patient care.About the work unit / facilitySupport Services...