Senior Operational Services Officer

2 weeks ago

Northern QLD, Australia Townsville Hospital and Health Service Full time $104,000 - $156,000 per year

About the work unit / facility

Parklands Residential Aged Care / Rural Hospitals Service Group / Kirwan Campus

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

  • Salary range: $ to $ p.f. (OO4)
  • 4 to 6 weeks annual leave with 14%-17.5% loading
  • 12.75% employer contribution to superannuation
  • Plus Salary Sacrificing options may be available

About your opportunity

The position will be responsible for management and supervision of operational service staff and production and distribution of meals for Parklands Residential Aged Care Facility.

Requirements:

Mandatory qualifications and proof of registration

  • Aged Care Pre-Employment Screening: Applicants are advised this position works in an identified Aged Care Facility as per the Aged Care Act 1997 and therefore requires employees and volunteers to have a current National Police Certificate.
  • National Disability Insurance Scheme (NDIS) Worker Screening Check: As a Health Care worker in Queensland Health who engages in risk-assessed roles, you must hold a current disability check (Yellow Card or Yellow Card Exemption) or an NDIS worker screening check, in accordance with Part 5 of the Disability Services Act 2006 (Qld).
  • This is a Vaccine Preventable Disease (VPD) risk role.
  • Probation period may apply.
  • Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary

Enquiries are welcome; for a confidential discussion please contact:

Angela Stewart on

Apply ONLINE:

Applications close: Thursday, 18 September 2025

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

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