Patient Safety

2 weeks ago

Sydney, New South Wales, Australia Ramsay Health Care Full time $60,000 - $90,000 per year

Location: This role can be based in any state across Australia with work from home flexibility and some site visits as needed.
Join Ramsay Health Care's dynamic national team and make a real impact in patient safety and quality care

We are seeking a proactive Systems Support Officer to provide essential support to the National Data & Systems Administrator and Ramsay facilities across Australia. In this role, you will support users of our incident management, reporting, and risk systems, as well as our national audit platform.

Key Responsibilities

  • Provide day-to-day support for Ramsay's risk and incident management systems.
  • Assist facilities with troubleshooting, user queries, and system navigation.
  • Support audits through system setup, maintenance, and reporting assistance.
  • Liaise with facility staff and vendors to ensure smooth system functionality.
  • Assist with training, documentation, and improvement initiatives.

Essential

  • Qualification in health science, health information management, or similar
  • Demonstrated knowledge of Incident management software and associated systems administration and reporting
  • Demonstrated knowledge of the clinical audit processes, software and associated governance of audit data
  • Familiarity with data integrity practices
  • Understanding of data reporting and usage within the private health sector
  • Demonstrated knowledge and experience within the private health sector
  • Demonstrated ability to build effective relationships with a wide range of internal and external stakeholders
  • Excellent communication and interpersonal skills
  • Proven ability to work effectively in a team environment and independently as required
  • Proficient computer literacy with specific skills in risk management systems and
  • Microsoft Office products

Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.

About Us
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements

  • A National Police Check conducted within the previous 12 months may be asked of you

To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Cate Malone

Applications Close: 02/10/2025

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available

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