
Head of Client Technology
2 days ago
About the Role
We're looking for a strategic and client-focused
Head of Client Technology
to join our team and lead at the forefront of innovation, transformation, and delivery excellence. This is a high-impact leadership role, acting as the key technology interface between our organisation and some of the most senior client stakeholders—particularly across their executive and technology leadership teams.
You'll be responsible for driving technology strategy, shaping client roadmaps, and delivering long-term value. Leveraging your deep expertise in financial services and enterprise technology, you'll ensure alignment with our broader MUFG Pension and Market Services (MPMS) technology vision while building strong, trusted client relationships.
Responsible for delivering client-centric technology solutions, this role plays a critical role in being accountable to:
- Be the senior technology lead for our clients, working directly with CTOs and executive stakeholders
- Shape and execute a shared client technology roadmap aligned with strategic business goals
- Partner with Client Delivery to oversee strategic, BAU and fee-for-service (FFS) technology initiatives
- Translate complex technical concepts into meaningful business outcomes
- Guide architecture alignment, innovation, and platform scalability
- Lead major incident resolution and ensure seamless service delivery
- Build and mentor high-performing client technology teams
- Contribute to strategic sales and product positioning when needed
- Proactively manage risk, delivery timelines, and governance across the client portfolio
What you bring:
- Proven senior leadership experience in enterprise technology within financial services
- Strong knowledge of enterprise architecture, digital platforms, cloud and data infrastructure
- Demonstrated experience building strategic client technology roadmaps and translating them into delivery
- Exceptional relationship management skills – especially with C-level stakeholders
- Deep understanding of market, regulatory, and operational environments
- Ability to lead complex technology conversations with authority and clarity
- A collaborative leadership style with a passion for innovation, delivery excellence, and client success
Some of our Employment Benefits
- FlexiWorks – enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
- Novated Car Leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening prior to commencement of employment.
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