Campaigns Coordinator

Make a meaningful difference with us  

We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.  

Passionate about fundraising and stakeholder engagement? Take on your next challenge 

The Campaigns Coordinator will play a key role in growing and maintaining donor engagement through data-driven campaigns and tailored donor journeys across single giving, mid value giving and gifts in Wills. This position is all about execution, we are seeking an individual that can deliver the best possible experience to stakeholders, whilst achieving positive outcomes that align with business strategy.  

Working within a high performing and cross functional team, the position holder will nurture individual donors for the UnitingCare family of brands including Lifeline, BlueCare, The Wesley Hospital and St Andrew's War Memorial Hospital.  

Your part in our UnitingCare team:

• Support to manage and grow UnitingCare's donor base (across all brands) through the execution of donor acquisition and retention campaigns across various channels – direct and digital.

• Coordinate the execution and evaluation of donor appeals and acquisition  
  
  campaigns across digital, phone and direct mail channels

• Ensure that campaigns are delivered on time and within budget, through the use of project management methodologies

• Monitor campaign performance and generate regular reports and insights on key metrics including Return on Investment (ROI), donor retention and Cost Per Acquisition (CPA)

• Draft and edit campaign content including emails, social media posts, website updates and printed materials when required

• Extensive stakeholder engagement with internal and external stakeholders

What makes a difference for us?

• Tertiary qualification in Business, Marketing or related field.

• Experience in a similar role in a fundraising or commercial direct marketing environment

• High level of interpersonal, communication and complaint management skills with the ability to communicate at all levels of the organisation with employees, vendors and supporters.

• Intermediate to advanced MS Office skills

• Project and/or event coordination experience

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years. Joining our team, you'll be welcomed as part of the UnitingCare family. We're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital.    

• Flexible work arrangements to support work-life balance.

• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.

• Career development opportunities to challenge yourself, grow and make a meaningful difference

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services and appropriately and immediately address child abuse and neglect if it does occur.